The Chat Shop

The Chat Shop

We are the leading premium full-service conversational agency. Our focus is on two things – customer experience and driving a return on investment. The Chat Shop story started in 2011. That may not seem like an especially long time ago, but trust us, ten years is a very long time in live chat history. Meaningful conversation has been central to our vision from day one. We’ve always set industry-leading standards in human chat by recruiting and training the best agents in the business. But we’re equally committed to developing technological solutions that deliver smart, responsive support when human interaction isn’t required.

The Chat Shop
The Chat Shop Building 3, Chiswick Park, 566 Chiswick High Road London W4 5YA United Kingdom
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CPD Subsectors

Business Consultancy
Corporate Training
Business Support
IT Support Services
Sales & Marketing
PR & Marketing