Patient Management Care Excellence Workshop

The Patient Management Care Excellence Workshop is a comprehensive workshop designed for healthcare professionals to enhance their patient management skills. it covers various topics: including effective communication skills: building rapport: addressing communication barriers: and handling difficult patient situations. Participants will learn how to establish common ground with patients: manage patient expectations: and effectively address patient complaints. It also focuses on improving the quality of patient care: by emphasising the importance of patient safety and patient-centred care. This workshop provides healthcare professionals with the knowledge and skills needed to deliver excellent patient care and to enhance patient satisfaction.