Retail
CPD by Industry

CPD in the Retail sector

Overview of the Retail Industry

The House of Commons Retail Industry Briefing Paper (May 2015) reports that the UK retail sector is the largest industry based on the number of employees. In 2013, the entire sector accounted for 539,000 businesses with a total of 4.3 million people employed, 15.8% of the total UK population. The retail industry contributed £180 billion to the UK economy output in 2014, 11% of the total, and contributes around £17.5 billion in taxes each year.

Over the past few years, a key development in the sector is the increasing value of internet sales and the change in consumer purchasing practice. From January 2007 to January 2013, the value of retail internet sales rose from 2.7% to 11.1%. 

CPD in the Retail Sector

As the largest employing industry and with a huge consumer focus, the implementation of Continuing Professional Development is vital to ensure industry standards continue to rise to compete in an ever-growing globalised competitive market.

The Chartered Institute of Procurement and Supply (CIPS) states, “the world is moving ever faster so on-going CPD is essential to support you in your current role as well as helping you with career progression. CPD is all about upgrading knowledge, skills and capabilities to remain effective and compliant.” CIPS recommends that individuals undertake at least 30 CPD hours per year as a minimum, and ideally 45 hours at higher competency grades, in order to keep up-to-date with changes in the business environment, organisational requirements and, potentially, client needs.

The Chartered Trading Standards Institute runs its CPD scheme from January to December each year, and requires participants to complete at least 20 hours of CPD annually, which should be recorded on a learning and development plan.

Continuing Professional Development in the retail sector can vary significantly depending on job role and responsibility. CPD opportunities can include marketing & advertising, people management, customer services, market trend analysis and reporting, store design & layout, merchandising and supply chain management.

  • British Retail Consortium (BRC)
  • Chartered Institute of Procurement and Supply (CIPS)
  • Institute of Customer Services (ICS)
  • Institute of Grocery Distribution (IGD)
  • British Florist Association
  • Retail Bridalwear Association
  • Fashion Association of Britain
  • Association of Licensed Multiple Retailers
  • Kitchen Bathroom Bedroom Specialists Association (KBSA)
  • Chartered Trading Standards Institute
  • The Charity Retail Association
  • British Jewellers Association
  • Entertainment Retailers Association
  • British Footwear Association
  • British Hospitality Association
  • British Franchise Association
  • Association of Convenience Stores
  • Association of Retail Trade
  • British Independent Retailers Association (BIRA)
  • Toy Retailers Association (TRA)

Stay in the loop with what's happening in the CPD Retail industry

Browse CPD Retail Training Providers

The Sign Group

Supplying LED lighting and components to the UK and beyond
The Sign Group

Markel

We’re an SME-focused expert in providing integrated insurance, tax and law services that deliver...
Markel

Gamma Business Communications

We combine voice, connectivity and mobile services into unified communications to keep businesse...
Gamma Business Communications

The Bald Barber

Barbering services in Newark-on-Trent
CPD Logo

Justcuts

Hair and Beauty services
Justcuts

The Hive Network

We build global buy side communities to drive collaboration and fast track decision making
The Hive Network

Gama Information Services

Global provider of business information and services
Gama Information Services

Crest

Retail Charity based in North Wales
Crest

Universal Access

Driving Global Inclusion across all industry sectors
Universal Access

Hikvision UK & Ireland

IoT solutions and video security systems
Hikvision UK & Ireland

JP Jacobs International University

International Higher Education Institution
JP Jacobs International University

Retail Trust

Trade charity for the 4.5 million people working in retail and the supporting service industries
Retail Trust

Skin and Needles Education

The North’s leading tattoo and piercing studio
Skin and Needles Education

Tungsram UK

Tungsram, an iconic name, has returned to the global market as an innovative, premium European b...
Tungsram UK

SAB Safeguarding

Supplying all training requirements for staff.
SAB Safeguarding

Battery Associates

Creating a sustainable world through the power of people and battery innovation
Battery Associates

Astute Electronics Ltd

provide the answers that make a difference to your supply chain.
Astute Electronics Ltd

CPD Retail Courses and Workshops

Retail

Intelligent Rainscreen Façade design and system se...

RJ Facade Systems

How to design and select components for rainscreen façade systems.
Seminar
Retail

Introduction to Thermal Surveillance Technology

Hikvision UK & Ireland

Thermal surveillance technology has traditionally been associated with very high security or militar...
Training Course
Retail

Managing sensitive situations in retail

Retail Trust

This course focuses on upskilling frontline HR and ER teams who receive complex calls and engage in...
Training Course
Retail

You Can’t Heal from a Burn by Staying in the Fire

Retail Trust

This course focuses on the unique challenges that retail colleagues face; including how to avoid emo...
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Cyber Security Principles

Commend UK

Cyber Security Principles in the Physical Security Environment – Providing and overview and understa...
Seminar
Retail

Guide To Office Lighting – New Build

SG Lighting

An examination of new build office space and why this will change post COVID. The scale of the oppor...
Webinar
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Installer CPD Training on Optical Beam Smoke Detec...

FFE

The aim of this course is to train engineers in using Optical Beam Smoke Detectors on the Installati...
Training Course
Retail

Specifiers CPD Training on Optical Beam Smoke Dete...

FFE

The aim of this course is to train Specifiers in using Optical Beam Smoke Detectors on the Installat...
Training Course
Retail

Employee Network Leadership Programme

Radius Business

Our digital-first network leadership programme is used by organisations everywhere. From setting up...
Training Course
Retail

Wellbeing Warriors

Retail Trust

This training programme enables retailers to benefit from having expertly trained “Wellbeing Warrior...
Training Course
Retail

Disability and Age Inclusion Awareness Course

Universal Access

This course supports senior management in development of strategy to embed disability and age inclus...
Training Course
Retail

Utilising Analogue Infrastructures

Hikvision UK & Ireland

With the advancements in technology and benefits that IP communications technology provide; you woul...
Training Course
Retail

Smart Cities

Hikvision UK & Ireland

Developing “smart” cities are key in enabling cities to cope with rapid urbanisation while balancing...
Training Course
Retail

Low Light Surveillance Technology

Hikvision UK & Ireland

While technological advancements in camera technology are able to capture good quality colour images...
Training Course
Retail

Securing 21st Century Data Centres

Hikvision UK & Ireland

With people sharing more content than ever on social media and online platforms coupled with the eve...
Training Course
Retail

Frictionless Access Control

Hikvision UK & Ireland

This presentation focuses on how the application of frictionless access control measures such as fac...
Training Course
Retail

Cyber Security in IOT

Hikvision UK & Ireland

With Juniper Research estimating there to be over 46 billion IoT devices being connected to the inte...
Training Course
Retail

Introduction to Artificial Intelligence in IOT

Hikvision UK & Ireland

End users are now seeking to obtain greater value from physical security systems such as CCTV to inc...
Training Course
Retail

Security System Integration

Hikvision UK & Ireland

Integrated security systems where different aspects of security such as access control; CCTV; interc...
Training Course
Retail

Access Control; A guide to Effective Design

Avigilon

The course seeks to inform the audience about the design criterion required to design an effective a...
Webinar

CPD Retail Online & eLearning

Retail

Your Wellbeing

Upskill People

This course helps you understand the importance of living in the present. It sets out how techniques...
Online Course
Retail

What is Mental Health

Upskill People

It’s important you understand the facts about mental health. Good mental health is not just about be...
Online Course
Retail

Violence and Aggression at Work

Upskill People

Workplace aggression is any incident in which a person is abused; threatened; or assaulted in circum...
Online Course
Retail

Understanding Depression

Upskill People

This course explains the difference between depression as a natural response to disappointment and c...
Online Course
Retail

Sales & Service Essentials

Upskill People

This course is all about getting the most out of your relationship with your customers and being suc...
Online Course
Retail

Managing Mental Health

Upskill People

This course helps managers understand the issues when it comes to looking after their people - inclu...
Online Course
Retail

Safety; Health and Wellbeing

Upskill People

Keeping everyone safe and well must be a top priority for any business; and accident prevention is a...
Online Course
Retail

Let’s Talk About Stress

Upskill People

The course explains that stress can be a good thing when it motivates us; but too much of it can lit...
Online Course
Retail

Food Sales and Service Skills

Upskill People

A course to practice the skills you've learnt and really cement your knowledge and confidence to be...
Online Course
Retail

Food Sales and Service Essentials

Upskill People

A course designed to give you the confidence and the skills to be brilliant at sales and service and...
Online Course
Retail

Food Hygiene (Complete)

Upskill People

Anyone dealing with food needs to know how to do it safely and hygienically; so it's safe to eat. In...
Online Course
Retail

Food Hygiene – Allergens

Upskill People

Anyone dealing with food needs to know how to do it safely and hygienically so it's safe to eat. Thi...
Online Course
Retail

First Aid Refresher

Upskill People

First aid is an essential skill that could save a life; but many first aiders lose confidence as tim...
Online Course
Retail

Fire Safety Essentials

Upskill People

Nobody wants the stress of being involved in a fire; do they? So; it's important you know all about...
Online Course
Retail

Display Screen Equipment

Upskill People

Understanding what makes your workstation safe to use could save you a lot of pain and discomfort. F...
Online Course
Retail

Counter Food Sales and Service Essentials

Upskill People

For people who serve customers with food and drinks over the counter; this course is designed to giv...
Online Course
Retail

Anxiety and Anxiety Disorders

Upskill People

This course explains that while anxiety is a normal response to stress; it's not the same as stress....
Online Course
Retail

Dealing with Trauma

Retail Trust

This course will increase retail colleagues understanding of how to deal with traumatic and high str...
Online Course
Retail

Specific Conditions

Virtual College

This 30-minute course can be used as an introduction or as refresher training to ensure that all lea...
Online Course
Retail

Positive Behaviour Support

Virtual College

This 30-minute course can be used as an introduction or as refresher training to ensure that all lea...
Online Course

CPD Retail Events

Retail

Future of Retail Summit

News Live

Even with unprecedented challenges over the years; the retail industry has proven to be resilient. O...
01 Sep 2022

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