Retail
CPD by Industry

CPD in the Retail sector

Overview of the Retail Industry

The House of Commons Retail Industry Briefing Paper (May 2015) reports that the UK retail sector is the largest industry based on the number of employees. In 2013, the entire sector accounted for 539,000 businesses with a total of 4.3 million people employed, 15.8% of the total UK population. The retail industry contributed £180 billion to the UK economy output in 2014, 11% of the total, and contributes around £17.5 billion in taxes each year.

Over the past few years, a key development in the sector is the increasing value of internet sales and the change in consumer purchasing practice. From January 2007 to January 2013, the value of retail internet sales rose from 2.7% to 11.1%. 

CPD in the Retail Sector

As the largest employing industry and with a huge consumer focus, the implementation of Continuing Professional Development is vital to ensure industry standards continue to rise to compete in an ever-growing globalised competitive market.

The Chartered Institute of Procurement and Supply (CIPS) states, “the world is moving ever faster so on-going CPD is essential to support you in your current role as well as helping you with career progression. CPD is all about upgrading knowledge, skills and capabilities to remain effective and compliant.” CIPS recommends that individuals undertake at least 30 CPD hours per year as a minimum, and ideally 45 hours at higher competency grades, in order to keep up-to-date with changes in the business environment, organisational requirements and, potentially, client needs.

The Chartered Trading Standards Institute runs its CPD scheme from January to December each year, and requires participants to complete at least 20 hours of CPD annually, which should be recorded on a learning and development plan.

Continuing Professional Development in the retail sector can vary significantly depending on job role and responsibility. CPD opportunities can include marketing & advertising, people management, customer services, market trend analysis and reporting, store design & layout, merchandising and supply chain management.

  • British Retail Consortium (BRC)
  • Chartered Institute of Procurement and Supply (CIPS)
  • Institute of Customer Services (ICS)
  • Institute of Grocery Distribution (IGD)
  • British Florist Association
  • Retail Bridalwear Association
  • Fashion Association of Britain
  • Association of Licensed Multiple Retailers
  • Kitchen Bathroom Bedroom Specialists Association (KBSA)
  • Chartered Trading Standards Institute
  • The Charity Retail Association
  • British Jewellers Association
  • Entertainment Retailers Association
  • British Footwear Association
  • British Hospitality Association
  • British Franchise Association
  • Association of Convenience Stores
  • Association of Retail Trade
  • British Independent Retailers Association (BIRA)
  • Toy Retailers Association (TRA)

Stay in the loop with what's happening in the CPD Retail industry

Browse CPD Retail Training Providers

Hughes

A trusted, family owned electrical retailer.
Hughes

Kentec Electronics

Life Safety Systems Specialists
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Animaldata

One of the UK’s leading pet protection service
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Clinical Mobility Solutions

Market clarity and professional advice for mobility solutions
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National Association of Funeral Directors

Inclusive and progressive voice for the funeral profession and bereaved people
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Nisbets

Catering Equipment Made Simple
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Performance in People

Consistently improving our clients' customer service performance.
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Deta Electrical Company

Leading manufacturer and distributor of wiring, lighting and electrical accessories
Deta Electrical Company

BenQ UK

Audiovisual and consumer technology innovators
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Tocara

Affordable Luxury Jewellery
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Melissa Murrell Personal Styling

Helping women harness their passion for style
Melissa Murrell Personal Styling

CareCo UK

CareCo is the UK's number one retailer of mobility aids and equipment
CareCo UK

Innerscene

Create Sunshine, Anytime, Anywhere
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ERCO Lighting

Appliances, Electrical, and Electronics Manufacturing
ERCO Lighting

Trans2 Performance

Developing the people of today, the leaders of tomorrow and the organisations of the future.
Trans2 Performance

IFM Electronic

ifm develops, produces and sells sensors, controllers, software and systems for industrial autom...
IFM Electronic

CPD Retail Courses and Workshops

Retail

Introduction to Variable Speed Drives

Schneider Electric Ltd

The one-hour CPD course on Variable Speed Drives (VSDs) delves into the essential principles of VSDs...
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Colchester tattoo training course

Colchester Tattoo Academy

This course is set out to teach people all the basics and techniques of tattooing; for the unexperie...
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Professional Certificate in Managing Stress & Work...

EuroMaTech Training & Management Consultancy

In this highly interactive EuroMaTech training course we will examine both the personal and the coll...
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Professional Certificate in Team Work & Team Build...

EuroMaTech Training & Management Consultancy

This Teamwork and Team Building training course covers powerful science of group process and dynamic...
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Professional Certificate in Creativity; Critical T...

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The core learning experience of this training course centres around a series of practical case study...
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Retail

Uninterruptable Power Supplies (UPS)

Schneider Electric Ltd

In this one-hour CPD course; participants will delve into the realm of Uninterruptible Power Supplie...
Webinar
Retail

Understanding Wireless Audio Solutions for Smart B...

Lithe Audio

This seminar is aimed at installers of wireless systems; electrical contractors; smart home professi...
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Retail

Professional Certificate in Managing Strategic All...

EuroMaTech Training & Management Consultancy

This EuroMaTech training course will focus on advances in management theory and practice of strategi...
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Retail

Professional Certificate in Managing & Leading Str...

EuroMaTech Training & Management Consultancy

Gaining understanding and commitment to the effort required to take an organisation or team in a new...
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Retail

Human Centric Lighting

ERCO Lighting

The Human Centric Lighting CPD covers; the basics of the science behind human centric lighting and c...
Seminar
Retail

Electric Vehicle Charging

Deta Electrical Company

An introduction to understanding regulatory and installation considerations and requirements.
Training Course
Retail

Leading productively

Trans2 Performance

Leading Productively" is a dynamic and engaging course designed to empower delegates with the essent...
Training Course
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CAT & Genny

TWD Training

The objective of this course is to provide sufficient understanding; to a recognised standard in rel...
Training Course
Retail

Leading Through Change

Trans2 Performance

Leading Through Change is a dynamic and interactive course designed to equip leaders and managers wi...
Training Course
Retail

Leading the Team - Exploring the 5 Dysfunctions of...

Trans2 Performance

In today's rapidly evolving business landscape; the success of any organisation hinges on its abilit...
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Retail

Electricity 4.0

Schneider Electric Ltd

Electricity 4.0; as defined by Schneider Electric; represents the next generation of electricity man...
Seminar
Retail

Workspace Lighting Trends: Responsive Design

ERCO Lighting

The Workspace Lighting Trends: Responsive Design CPD covers the role of lighting in new workspace tr...
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NABERS – Aspects for Lighting & Controls Complianc...

SG Lighting

An examination of the new NABERS energy efficient for buildings. We examine the purpose of the schem...
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Access the ‘Hybrid Maturity Playbook’ and ‘Hybrid...

Gamma Business Communications

Take the hybrid maturity scorecard to see where your team and tools are overall in terms of a hybrid...
Literature
Retail

Vertical Illuminance

ERCO Lighting

The Vertical Illuminance CPD; covers the perception-orientated lighting philosophy of American archi...
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CPD Retail Online & eLearning

Retail

Data protection for businesses

Markel

This one-hour training course gives an overview of the law relating to data protection and your obli...
Online Course
Retail

BMS® Direct eLearning

Performance in People

This course is specifically designed to improve your customer-facing team members’ knowledge of the...
Online Course
Retail

An Introduction to the Construction Industry and W...

Markel

This training course is aimed at employers; workers and contractors in the construction industry and...
Online Course
Retail

Introduction to Fire Safety and Risk Assessments

Markel

This training course is aimed at all employers who are responsible for health and safety in the work...
Online Course
Retail

Introduction to Manual Handling for Employers

Markel

This training course is aimed at those in England; Scotland and Wales who are responsible for health...
Online Course
Retail

Implementing redundancy procedures; lay-offs and s...

Markel

This training course is aimed at employers and those who are involved in carrying out redundancies;...
Online Course
Retail

Introduction to manual handling for employees

Markel

This course is aimed at employees and workers involved in hazardous manual handling to help protect...
Online Course
Retail

How to handle a disciplinary process

Markel

This introductory training or refresher course is aimed at employers in England; Scotland and Wales...
Online Course
Retail

An introduction to consumer law

Markel

This training course provides an overview for retailers on what rights the consumer has; together wi...
Online Course
Retail

Debt collection

Markel

This training course provides business owners and those involved in debt collection within the busin...
Online Course
Retail

Contract Law

Markel

This training course provides an overview for retailers on what rights the consumer has; together wi...
Online Course
Retail

An introduction to commercial property

Markel

This training course is aimed at all business people who wish to have a better understanding of the...
Online Course
Retail

Starting a business

Markel

This training course is aimed at people wishing to set up their own business. It’s objective is to g...
Online Course
Retail

Battery101 powered by Battery Associates

Battery Associates

Battery 101; powered by Battery Associates; is an entry-level on-demand online course for battery en...
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Retail

Lone Working

TWD Training

The objective of this course is to provide sufficient understanding and knowledge of Lone Working; i...
Online Course
Retail

Employers’ guide to carrying out risk assessments

Markel

Every business must carry out risk assessments and take step to address workplace risks using contro...
Online Course
Retail

Employers' guide to managing workplace health; saf...

Markel

This course provides an overview of the employer’s key health and safety responsibilities.
Online Course
Retail

Tackling Burnout

Upskill People

This course explains the rise in burnout and the feeling of being constantly swamped. It sets out ho...
Online Course
Retail

Fresh Produce

Upskill People

Fresh fruit and vegetables are one of the most important aspects of fresh food sales. How the depart...
Online Course
Retail

Forecourt Competent Person

Upskill People

A Forecourt Competent Person (FCP) is key to ensuring that a site that sells fuel does so safely and...
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