Retail

CPD in the Customer Service sector

Browse CPD Customer Service Training Providers

Hughes

A trusted, family owned electrical retailer.
Hughes

Animaldata

One of the UK’s leading pet protection service
Animaldata

National Association of Funeral Directors

Inclusive and progressive voice for the funeral profession and bereaved people
National Association of Funeral Directors

Performance in People

Consistently improving our clients' customer service performance.
Performance in People

Trans2 Performance

Developing the people of today, the leaders of tomorrow and the organisations of the future.
Trans2 Performance

SGHC UK

We provide first-class entertainment to the worldwide betting and gaming community
SGHC UK

TWD Training

We provide high quality drainage, plumbing and groundwork services to both businesses and home c...
TWD Training

Mira Showers

We’ve spent the last century creating the shower technology of tomorrow
Mira Showers

Alien8

Tattoo and piercings specialists
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Markel

We’re an SME-focused expert in providing integrated insurance, tax and law services that deliver...
Markel

Gamma Business Communications

We combine voice, connectivity and mobile services into unified communications to keep businesse...
Gamma Business Communications

Ampetronic

Ampetronic Induction Loop and Assistive Listening Solutions
Ampetronic

Environment Analyst

Insight and opportunities for the environmental sector
Environment Analyst

Stay in the loop with what's happening in the CPD Customer Service sector

CPD Customer Service Courses and Workshops

Customer Service

Professional Certificate in Management of Contract...

EuroMaTech Training & Management Consultancy

This Management of Contracts and Contract Claims training course will look at how claims (and counte...
Training Course
Customer Service

Professional Certificate in Advanced Business Writ...

EuroMaTech Training & Management Consultancy

Writing Skills is a critical competency that underpins relationships and performance among employees...
Training Course
Customer Service

Professional Certificate in Energizing People for...

EuroMaTech Training & Management Consultancy

Irrespective of the position of leadership you occupy; a team or large business unit; motivating and...
Training Course
Customer Service

Wet Appliance Installation Training

Hughes

Instructor led theory and practical training on installing appliances like washing machines and dish...
Training Course
Customer Service

An introduction to energy efficient electric showe...

Mira Showers

In the UK heat for buildings is one of the biggest contributors to CO2 and existing homes are a sig...
Seminar
Customer Service

Attributes - Team Dynamics for High Performance

Trans2 Performance

Newfound clarity through Attributes discovery will empower you to reach your full potential and achi...
Training Course
Customer Service

Discover your Attributes

Trans2 Performance

Attributes are the building blocks of your performance. They define what makes you; you. Understandi...
Training Course
Customer Service

Professional Certificate in Managing Stress & Work...

EuroMaTech Training & Management Consultancy

In this highly interactive EuroMaTech training course we will examine both the personal and the coll...
Training Course
Customer Service

Professional Certificate in Team Work & Team Build...

EuroMaTech Training & Management Consultancy

This Teamwork and Team Building training course covers powerful science of group process and dynamic...
Training Course
Customer Service

Professional Certificate in Creativity; Critical T...

EuroMaTech Training & Management Consultancy

The core learning experience of this training course centres around a series of practical case study...
Training Course
Customer Service

Professional Certificate in Managing Strategic All...

EuroMaTech Training & Management Consultancy

This EuroMaTech training course will focus on advances in management theory and practice of strategi...
Training Course
Customer Service

Professional Certificate in Managing & Leading Str...

EuroMaTech Training & Management Consultancy

Gaining understanding and commitment to the effort required to take an organisation or team in a new...
Training Course
Customer Service

Leading productively

Trans2 Performance

Leading Productively" is a dynamic and engaging course designed to empower delegates with the essent...
Training Course
Customer Service

CAT & Genny

TWD Training

The objective of this course is to provide sufficient understanding; to a recognised standard in rel...
Training Course
Customer Service

Leading Through Change

Trans2 Performance

Leading Through Change is a dynamic and interactive course designed to equip leaders and managers wi...
Training Course
Customer Service

Leading the Team - Exploring the 5 Dysfunctions of...

Trans2 Performance

In today's rapidly evolving business landscape; the success of any organisation hinges on its abilit...
Training Course
Customer Service

Access the ‘Hybrid Maturity Playbook’ and ‘Hybrid...

Gamma Business Communications

Take the hybrid maturity scorecard to see where your team and tools are overall in terms of a hybrid...
Literature
Customer Service

How to handle grievance hearings and appeals

Markel

In this one-hour training course aimed at employers and HR managers; we provide an overview of the s...
Training Course
Customer Service

Leading Others - Situational Leadership

Trans2 Performance

The role of the Leader is becoming increasingly complex; and adaptability is the key to organisation...
Training Course
Customer Service

Sustainable showering in new build developments

Mira Showers

Governments across the world have implemented targets to improve the energy efficiency of all proper...
Seminar

CPD Customer Service Online & eLearning

Customer Service

Health and Safety Management Systems

Markel

This 45-minute training course aims to give the learner a basic understanding of the requirements of...
Online Course
Customer Service

BMS® Direct eLearning (Telephone)

Performance in People

This course is specifically designed to improve your contact centre team members’ knowledge of the B...
Online Course
Customer Service

Frill Cushion Course.

Just Fabrics (JF Academy)

Frill cushions are soon becoming the must-have homeware staple in everyone's homes. In this course;...
Online Course
Customer Service

Assured Shorthold Tenancies (ASTs): Residential le...

Markel

This one-hour training course gives an overview of the law in relation to residential Assured Shorth...
Online Course
Customer Service

Data protection for businesses

Markel

This one-hour training course gives an overview of the law relating to data protection and your obli...
Online Course
Customer Service

BMS® Direct eLearning

Performance in People

This course is specifically designed to improve your customer-facing team members’ knowledge of the...
Online Course
Customer Service

An Introduction to the Construction Industry and W...

Markel

This training course is aimed at employers; workers and contractors in the construction industry and...
Online Course
Customer Service

Introduction to Fire Safety and Risk Assessments

Markel

This training course is aimed at all employers who are responsible for health and safety in the work...
Online Course
Customer Service

Introduction to Manual Handling for Employers

Markel

This training course is aimed at those in England; Scotland and Wales who are responsible for health...
Online Course
Customer Service

Implementing redundancy procedures; lay-offs and s...

Markel

This training course is aimed at employers and those who are involved in carrying out redundancies;...
Online Course
Customer Service

Introduction to manual handling for employees

Markel

This course is aimed at employees and workers involved in hazardous manual handling to help protect...
Online Course
Customer Service

How to handle a disciplinary process

Markel

This introductory training or refresher course is aimed at employers in England; Scotland and Wales...
Online Course
Customer Service

An introduction to consumer law

Markel

This training course provides an overview for retailers on what rights the consumer has; together wi...
Online Course
Customer Service

Debt collection

Markel

This training course provides business owners and those involved in debt collection within the busin...
Online Course
Customer Service

Contract Law

Markel

This training course provides an overview for retailers on what rights the consumer has; together wi...
Online Course
Customer Service

An introduction to commercial property

Markel

This training course is aimed at all business people who wish to have a better understanding of the...
Online Course
Customer Service

Starting a business

Markel

This training course is aimed at people wishing to set up their own business. It’s objective is to g...
Online Course
Customer Service

Lone Working

TWD Training

The objective of this course is to provide sufficient understanding and knowledge of Lone Working; i...
Online Course
Customer Service

EmployersÂ’ guide to carrying out risk assessments

Markel

Every business must carry out risk assessments and take step to address workplace risks using contro...
Online Course
Customer Service

Employers' guide to managing workplace health; saf...

Markel

This course provides an overview of the employerÂ’s key health and safety responsibilities.
Online Course

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