Retail

CPD in the Customer Service sector

Browse CPD Customer Service Training Providers

Performance in People

Consistently improving our clients' customer service performance.
Performance in People

Tocara

Affordable Luxury Jewellery
Tocara

Trans2 Performance

Developing the people of today, the leaders of tomorrow and the organisations of the future.
Trans2 Performance

SGHC UK

We provide first-class entertainment to the worldwide betting and gaming community
SGHC UK

TWD Training

We provide high quality drainage, plumbing and groundwork services to both businesses and home c...
TWD Training

Mackwell

Appliances, Electrical, and Electronics Manufacturing
Mackwell

Mira Showers

We’ve spent the last century creating the shower technology of tomorrow
Mira Showers

Alien8

Tattoo and piercings specialists
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Markel

We’re an SME-focused expert in providing integrated insurance, tax and law services that deliver...
Markel

Gamma Business Communications

We combine voice, connectivity and mobile services into unified communications to keep businesse...
Gamma Business Communications

Ampetronic

Ampetronic Induction Loop and Assistive Listening Solutions
Ampetronic

Environment Analyst

Insight and opportunities for the environmental sector
Environment Analyst

Upskill People

Retail & hospitality e-learning
Upskill People

Stay in the loop with what's happening in the CPD Customer Service sector

CPD Customer Service Courses and Workshops

Customer Service

Leading productively

Trans2 Performance

Leading Productively" is a dynamic and engaging course designed to empower delegates with the essent...
Training Course
Customer Service

CAT & Genny

TWD Training

The objective of this course is to provide sufficient understanding; to a recognised standard in rel...
Training Course
Customer Service

Leading Through Change

Trans2 Performance

Leading Through Change is a dynamic and interactive course designed to equip leaders and managers wi...
Training Course
Customer Service

Leading the Team - Exploring the 5 Dysfunctions of...

Trans2 Performance

In today's rapidly evolving business landscape; the success of any organisation hinges on its abilit...
Training Course
Customer Service

Access the ‘Hybrid Maturity Playbook’ and ‘Hybrid...

Gamma Business Communications

Take the hybrid maturity scorecard to see where your team and tools are overall in terms of a hybrid...
Literature
Customer Service

How to handle grievance hearings and appeals

Markel

In this one-hour training course aimed at employers and HR managers; we provide an overview of the s...
Training Course
Customer Service

Leading Others - Situational Leadership

Trans2 Performance

The role of the Leader is becoming increasingly complex; and adaptability is the key to organisation...
Training Course
Customer Service

Sustainable showering in new build developments

Mira Showers

Governments across the world have implemented targets to improve the energy efficiency of all proper...
Seminar
Customer Service

Leading Yourself - Internal Leadership

Trans2 Performance

If you are looking to become an exceptional leader it is imperative that you are able to understand...
Training Course
Customer Service

Professional Certificate in Emotional Intelligence...

EuroMaTech Training & Management Consultancy

Emotionally intelligent management embraces and draws from numerous other branches of behavioural; e...
Training Course
Customer Service

Professional Certificate in Leadership Vision and...

EuroMaTech Training & Management Consultancy

This EuroMaTech Leadership Vision and Organisational Reality training course will show you how to in...
Training Course
Customer Service

Masonry anchor design and selection

RJ Facade Systems

How to design and select construction anchors for masonry and concrete.
Seminar
Customer Service

Putting safety first in social housing with thermo...

Mira Showers

Safety compliance is a key factor in providing adequate social housing. Mira Showers; the UK’s leadi...
Seminar
Customer Service

Working at Height

TWD Training

The aim of this course is to provide sufficient understanding; to a nationally recognised standard;...
Training Course
Customer Service

Abrasive Wheels

TWD Training

The objective of this course is to provide sufficient understanding; to a recognised standard in acc...
Training Course
Customer Service

Asbestos Awareness

TWD Training

The objective of this course is to provide sufficient understanding and knowledge of Asbestos Awaren...
Training Course
Customer Service

Manual Handling Awareness

TWD Training

The objective of this course is to provide sufficient understanding and knowledge of Manual Handling...
Training Course
Customer Service

Above Waist Body Piercing Course

Alien8

This 3 day above body piercing course will provide learners with the underpinning knowledge and skil...
Training Course
Customer Service

Tattooing for Beginners

Academy 58 (Oreal Consulting)

This course is designed for beginner tattoo artists who would like to enrich their knowledge about c...
Training Course
Customer Service

Battery Technology & Emergency Lighting

Mackwell

Discovering the different battery technology types in construction projects when requiring emergency...
Seminar

CPD Customer Service Online & eLearning

Customer Service

BMS® Direct eLearning

Performance in People

This course is specifically designed to improve your customer-facing team members’ knowledge of the...
Online Course
Customer Service

An Introduction to the Construction Industry and W...

Markel

This training course is aimed at employers; workers and contractors in the construction industry and...
Online Course
Customer Service

Introduction to Fire Safety and Risk Assessments

Markel

This training course is aimed at all employers who are responsible for health and safety in the work...
Online Course
Customer Service

Introduction to Manual Handling for Employers

Markel

This training course is aimed at those in England; Scotland and Wales who are responsible for health...
Online Course
Customer Service

Implementing redundancy procedures; lay-offs and s...

Markel

This training course is aimed at employers and those who are involved in carrying out redundancies;...
Online Course
Customer Service

Introduction to manual handling for employees

Markel

This course is aimed at employees and workers involved in hazardous manual handling to help protect...
Online Course
Customer Service

How to handle a disciplinary process

Markel

This introductory training or refresher course is aimed at employers in England; Scotland and Wales...
Online Course
Customer Service

An introduction to consumer law

Markel

This training course provides an overview for retailers on what rights the consumer has; together wi...
Online Course
Customer Service

Debt collection

Markel

This training course provides business owners and those involved in debt collection within the busin...
Online Course
Customer Service

Contract Law

Markel

This training course provides an overview for retailers on what rights the consumer has; together wi...
Online Course
Customer Service

An introduction to commercial property

Markel

This training course is aimed at all business people who wish to have a better understanding of the...
Online Course
Customer Service

Starting a business

Markel

This training course is aimed at people wishing to set up their own business. It’s objective is to g...
Online Course
Customer Service

Lone Working

TWD Training

The objective of this course is to provide sufficient understanding and knowledge of Lone Working; i...
Online Course
Customer Service

Employers’ guide to carrying out risk assessments

Markel

Every business must carry out risk assessments and take step to address workplace risks using contro...
Online Course
Customer Service

Employers' guide to managing workplace health; saf...

Markel

This course provides an overview of the employer’s key health and safety responsibilities.
Online Course
Customer Service

Tackling Burnout

Upskill People

This course explains the rise in burnout and the feeling of being constantly swamped. It sets out ho...
Online Course
Customer Service

Fresh Produce

Upskill People

Fresh fruit and vegetables are one of the most important aspects of fresh food sales. How the depart...
Online Course
Customer Service

Forecourt Competent Person

Upskill People

A Forecourt Competent Person (FCP) is key to ensuring that a site that sells fuel does so safely and...
Online Course
Customer Service

Better One-to-Ones = Better Results

Upskill People

Regular one-to-ones allow you to address a range of topics and challenges with your team members, in...
Online Course
Customer Service

Adult Gaming Centres (RAGC)

Upskill People

Every employee over the age of 18 has a responsibility to ensure all Adult Gaming Centres (AGCs) are...
Online Course

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