CPD Courses
See the latest Customer Service CPD courses from the Retail industry
Showing 48 of 87 results
Customer Service
Professional Certificate in Team Work & Team Build...
EuroMaTech Training & Management Consultancy
This Teamwork and Team Building training course covers powerful science of group process and dynamic...
Training Course
Customer Service
Putting safety first in social housing with thermo...
Mira Showers
Safety compliance is a key factor in providing adequate social housing. Mira Showers; the UKÂ’s leadi...
Seminar
Customer Service
Implementing redundancy procedures; lay-offs and s...
Markel
This training course is aimed at employers and those who are involved in carrying out redundancies;...
Online Course
Customer Service
Introduction to Manual Handling for Employers
Markel
This training course is aimed at those in England; Scotland and Wales who are responsible for health...
Online Course
Customer Service
Introduction to Fire Safety and Risk Assessments
Markel
This training course is aimed at all employers who are responsible for health and safety in the work...
Online Course
Customer Service
Wet Appliance Installation Training
Hughes
Instructor led theory and practical training on installing appliances like washing machines and dish...
Training Course
Customer Service
An Introduction to the Construction Industry and W...
Markel
This training course is aimed at employers; workers and contractors in the construction industry and...
Online Course
Customer Service
Masonry anchor design and selection
RJ Facade Systems
How to design and select construction anchors for masonry and concrete.
Seminar
Customer Service
CAT & Genny
TWD Training
The objective of this course is to provide sufficient understanding; to a recognised standard in rel...
Training Course
Customer Service
Abrasive Wheels
TWD Training
The objective of this course is to provide sufficient understanding; to a recognised standard in acc...
Training Course
Customer Service
Access the ‘Hybrid Maturity Playbook’ and ‘Hybrid...
Gamma Business Communications
Take the hybrid maturity scorecard to see where your team and tools are overall in terms of a hybrid...
Literature
Customer Service
Frill Cushion Course.
Just Fabrics (JF Academy)
Frill cushions are soon becoming the must-have homeware staple in everyone's homes. In this course;...
Online Course
Customer Service
Health and Safety Management Systems
Markel
This 45-minute training course aims to give the learner a basic understanding of the requirements of...
Online Course
Customer Service
Assured Shorthold Tenancies (ASTs): Residential le...
Markel
This one-hour training course gives an overview of the law in relation to residential Assured Shorth...
Online Course
Customer Service
How to handle a disciplinary process
Markel
This introductory training or refresher course is aimed at employers in England; Scotland and Wales...
Online Course
Customer Service
An introduction to energy efficient electric showe...
Mira Showers
In the UK heat for buildings is one of the biggest contributors to CO2 and existing homes are a sig...
Seminar
Customer Service
Manual Handling Awareness
TWD Training
The objective of this course is to provide sufficient understanding and knowledge of Manual Handling...
Training Course
Customer Service
Data protection for businesses
Markel
This one-hour training course gives an overview of the law relating to data protection and your obli...
Online Course
Customer Service
Equality of Access to Audio for people with hearin...
Ampetronic
15% of the population suffer hearing loss, 1/4 of those use a hearing aid. Ensuring that venues and...
Seminar
Customer Service
Leading Through Change
Trans2 Performance
Leading Through Change is a dynamic and interactive course designed to equip leaders and managers wi...
Training Course
Customer Service
BMS® Direct eLearning
Performance in People
This course is specifically designed to improve your customer-facing team members’ knowledge of the...
Online Course
Customer Service
Working at Height
TWD Training
The aim of this course is to provide sufficient understanding; to a nationally recognised standard;...
Training Course
Customer Service
How to handle grievance hearings and appeals
Markel
In this one-hour training course aimed at employers and HR managers; we provide an overview of the s...
Training Course
Customer Service
Employee Personal Security Awareness course
CTR Secure Training (Trisat)
The Employee Personal Security Awareness course: this e-learning course creates an awareness to educ...
Online Course
Customer Service
Retail Conflict Resolution Course
CTR Secure Training (Trisat)
The Retail Conflict Resolution Course: this e-learning course creates an awareness to educate and in...
Online Course
Customer Service
Intelligent Rainscreen Façade design and system se...
RJ Facade Systems
How to design and select components for rainscreen façade systems.
Seminar
Customer Service
Above Waist Body Piercing Course
Alien8
This 3 day above body piercing course will provide learners with the underpinning knowledge and skil...
Training Course
Customer Service
Professional Certificate in Managing & Leading Str...
EuroMaTech Training & Management Consultancy
Gaining understanding and commitment to the effort required to take an organisation or team in a new...
Training Course
Customer Service
Professional Certificate in Managing Strategic All...
EuroMaTech Training & Management Consultancy
This EuroMaTech training course will focus on advances in management theory and practice of strategi...
Training Course
Customer Service
Adult Gaming Centres (RAGC)
Upskill People
Every employee over the age of 18 has a responsibility to ensure all Adult Gaming Centres (AGCs) are...
Online Course
Customer Service
BMS® Direct eLearning (Telephone)
Performance in People
This course is specifically designed to improve your contact centre team members’ knowledge of the B...
Online Course
Customer Service
Better One-to-Ones = Better Results
Upskill People
Regular one-to-ones allow you to address a range of topics and challenges with your team members, in...
Online Course
Customer Service
Forecourt Competent Person
Upskill People
A Forecourt Competent Person (FCP) is key to ensuring that a site that sells fuel does so safely and...
Online Course
Customer Service
Fresh Produce
Upskill People
Fresh fruit and vegetables are one of the most important aspects of fresh food sales. How the depart...
Online Course
Customer Service
Tackling Burnout
Upskill People
This course explains the rise in burnout and the feeling of being constantly swamped. It sets out ho...
Online Course
Customer Service
Professional Certificate in Emotional Intelligence...
EuroMaTech Training & Management Consultancy
Emotionally intelligent management embraces and draws from numerous other branches of behavioural; e...
Training Course
Customer Service
Professional Certificate in Energizing People for...
EuroMaTech Training & Management Consultancy
Irrespective of the position of leadership you occupy; a team or large business unit; motivating and...
Training Course
Customer Service
Professional Certificate in Advanced Business Writ...
EuroMaTech Training & Management Consultancy
Writing Skills is a critical competency that underpins relationships and performance among employees...
Training Course
Customer Service
Professional Certificate in Management of Contract...
EuroMaTech Training & Management Consultancy
This Management of Contracts and Contract Claims training course will look at how claims (and counte...
Training Course
Customer Service
Lone Working
TWD Training
The objective of this course is to provide sufficient understanding and knowledge of Lone Working; i...
Online Course
Customer Service
Retail Mentoring Programme
Brand Licensing Europe
The Retail Mentoring Programme provides free training for retailers maximising brand licensing. Bran...
Training Course
Customer Service
Employee Network Leadership Programme
Radius Networks
Our digital-first network leadership programme is used by organisations everywhere. From setting up...
Training Course
Customer Service
Leading productively
Trans2 Performance
Leading Productively" is a dynamic and engaging course designed to empower delegates with the essent...
Training Course
Customer Service
Leading the Team - Exploring the 5 Dysfunctions of...
Trans2 Performance
In today's rapidly evolving business landscape; the success of any organisation hinges on its abilit...
Training Course
Customer Service
Professional Certificate in Leadership Vision and...
EuroMaTech Training & Management Consultancy
This EuroMaTech Leadership Vision and Organisational Reality training course will show you how to in...
Training Course
Customer Service
Asbestos Awareness
TWD Training
The objective of this course is to provide sufficient understanding and knowledge of Asbestos Awaren...
Training Course
Customer Service
An introduction to commercial property
Markel
This training course is aimed at all business people who wish to have a better understanding of the...
Online Course
Customer Service
Professional Certificate in Creativity; Critical T...
EuroMaTech Training & Management Consultancy
The core learning experience of this training course centres around a series of practical case study...