CPD Courses

Customer Service: Five Star Experience

Online Course Altura Learning United Kingdom

About the CPD course

How would you like to be treated if you needed to receive care in your home? Learn how to provide a five star customer service experience for the people you support.

CPD Provider

Altura Learning United Kingdom

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Altura Learning United Kingdom

Altura Learning United Kingdom

At Altura Learning, we create high quality online and blended learning/training specific for those working in, or aspiring to work in the care sector. Our unique and innovative approach uses video content based on situations which care staff encounter daily, ensuring learning is familiar, authentic and relevant. This method has been proven to better engage nurses & carers and to improve the quality of care they provide. Our approach has earned us endorsement from Skills for Care as a Centre of Excellence for learning provision. Not only are our courses aligned with CQC regulations and key lines of enquiry (KLOE), they are also constantly updated with current industry legislation. We produce over 120+ high quality video courses covering a wide range of core subjects for staff in both Residential and Home Care settings.

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