Dealing with Difficult People and Situations Certificate
Online Course
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Academy Plus Group
About the CPD course
Difficult people cost businesses hundreds of billions of pounds every year. Learning how to deal with difficult people therefore; is not just a necessary business move to protect your bottom line; it presents an untapped opportunity to dramatically increase your revenue. Furthermore; it also offers powerful interpersonal skills that will help you interact with people in all areas of life.
Be-A Education provides certified online training for individuals (New Skills Academy) and SMEs (Staff Skills Training).
Our range of 700+ CPD-certified courses cover everything from industry-specific knowledge to mandatory training programmes, digital skills, professional development, and hobbies and lifestyle courses.
Be-A Education’s mission is to ‘make opportunity accessible’ – whether that’s for someone entering the jobs market for the very first time, or a business seeking to train, retain and reward its workforce on an ongoing basis.