Online Course
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Be-A Education Ltd T/A New Skills Academy and Staff Skills Training
About the CPD course
While customers are undoubtedly the most important asset of any business; the question remains if consumers are indeed always right. Coined by Harrod Gordon in 1909; ‘the customer is always right’ is an old and widely accepted adage in the world of business. However; as crucial as customer satisfaction is and as important as customers are to business success; there are times and situations where consumers are not always right. In fact; blindly following the assumption that consumers are always right can lead to adverse implications.
CPD Provider
Be-A Education Ltd T/A New Skills Academy and Staff Skills Training
Be-A Education Ltd T/A New Skills Academy and Staff Skills Training
Be-A Education provides certified online training for individuals (New Skills Academy) and SMEs (Staff Skills Training).
Our range of 700+ CPD-certified courses cover everything from industry-specific knowledge to mandatory training programmes, digital skills, professional development, and hobbies and lifestyle courses.
Be-A Education’s mission is to ‘make opportunity accessible’ – whether that’s for someone entering the jobs market for the very first time, or a business seeking to train, retain and reward its workforce on an ongoing basis.