Online Course
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Be-A Education Ltd T/A New Skills Academy and Staff Skills Training
About the CPD course
Learning PA telephone skills is absolutely essential for current and aspiring personal assistants looking to refine their craft and sharpen their telephone skills. It is also important for managers and supervisors who are looking for tips to improve the overall performance of their PAs. This course provides a comprehensive guide to essential PA telephone skills; such as making the best first impressions; taking messages effectively; and being organised and calm under pressure.
CPD Provider
Be-A Education Ltd T/A New Skills Academy and Staff Skills Training
Be-A Education Ltd T/A New Skills Academy and Staff Skills Training
Be-A Education provides certified online training for individuals (New Skills Academy) and SMEs (Staff Skills Training).
Our range of 700+ CPD-certified courses cover everything from industry-specific knowledge to mandatory training programmes, digital skills, professional development, and hobbies and lifestyle courses.
Be-A Education’s mission is to ‘make opportunity accessible’ – whether that’s for someone entering the jobs market for the very first time, or a business seeking to train, retain and reward its workforce on an ongoing basis.