Online Course
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Be-A Education Ltd T/A New Skills Academy and Staff Skills Training
About the CPD course
This course will give you lots of practical strategies that will help you and your team identify customers’ needs and offer them appropriate solutions. You will also learn how and why taking a proactive or pre-emptive approach to customer service will yield better outcomes than merely reacting to complaints or difficulties.
CPD Provider
Be-A Education Ltd T/A New Skills Academy and Staff Skills Training
Be-A Education Ltd T/A New Skills Academy and Staff Skills Training
Be-A Education provides certified online training for individuals (New Skills Academy) and SMEs (Staff Skills Training).
Our range of 700+ CPD-certified courses cover everything from industry-specific knowledge to mandatory training programmes, digital skills, professional development, and hobbies and lifestyle courses.
Be-A Education’s mission is to ‘make opportunity accessible’ – whether that’s for someone entering the jobs market for the very first time, or a business seeking to train, retain and reward its workforce on an ongoing basis.