Online Course
•
Be-A Education Ltd T/A New Skills Academy and Staff Skills Training
About the CPD course
Talking on the phone is an unavoidable aspect of working life. Regardless of your position; there is a good chance that you spend at least part of your day on the phone. Those who work in frontline positions; such as receptionists and customer service staff; may find that they spend a significant amount of time dealing with customers and clients over the phone. As a result; understanding proper phone etiquette is a vital part of any job.
CPD Provider
Be-A Education Ltd T/A New Skills Academy and Staff Skills Training
Be-A Education Ltd T/A New Skills Academy and Staff Skills Training
Be-A Education provides certified online training for individuals (New Skills Academy) and SMEs (Staff Skills Training).
Our range of 700+ CPD-certified courses cover everything from industry-specific knowledge to mandatory training programmes, digital skills, professional development, and hobbies and lifestyle courses.
Be-A Education’s mission is to ‘make opportunity accessible’ – whether that’s for someone entering the jobs market for the very first time, or a business seeking to train, retain and reward its workforce on an ongoing basis.