Telephone Negotiation Analytics With Ai & Machine Learning

Online Course • Callisto Grand

About the CPD course

Telephone Negotiation Analytics is made up of work-based role plays; combined with AI; BI and Machine Learning. The interactive format focusses on maximising the telephone as the most effective communication medium. The role plays utilise the latest technology powered by leading neural network AI. Call script alignment dashboards deliver detailed analytics and improved visibility of collector performance. Your collection teams (and other teams) will demonstrate a rapid upturn in performance and results by effectively negotiating with internal stakeholders and external customers.

CPD Provider

Callisto Grand

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Callisto Grand

Callisto Grand is the only organization dedicated to Order to Cash (O2C) in the Central and Eastern European region. O2C is the most vital part of business finance and working capital and will be under ever greater pressure to deliver the best possible results. We passionately believe in the Shared Services business concept and that they should be equal partners in their business - Centres of Excellence led by professionally qualified Subject Matter Experts.