Recording Information

This interactive course aims to introduce your staff to Recording Information. The course outlines the legislation; codes of practice and guidelines related to record keeping. It explains the issue of consent. It describes good practice in recording information including ensuring accurate; complete; legible records; the difference between fact; opinion and judgement. We use real life case studies to illustrate the importance of recording concerns; and of incorporating the individual’s viewpoints in their records. The course explores how to maintain security of records and details common errors made by staff in maintaining security of information.