CPD Courses

Conversational AI

Online Course CFTE (Centre for Finance, Technology and Entrepreneurship)

About the CPD course

This course provides a comprehensive overview of Conversational AI technologies in the Financial Services industry: the solutions; impacts and implementation approach. Learn the meaning of Conversational AI and the key differences between chatbots; voicebots and virtual assistants in broad terms; and in Banking. Appreciate the imminent transformation of the digital customer experience. Be prepared with a detailed analysis of implementation strategies for financial institutions and real-life case studies led by recognized industry experts.

CPD Provider

CFTE (Centre for Finance, Technology and Entrepreneurship)

CFTE (Centre for Finance, Technology and Entrepreneurship)

CFTE (Centre for Finance, Technology and Entrepreneurship)

CFTE is an education platform supported by senior leaders from the largest institutions, startups and universities. It addresses the needs of professionals in finance and technologists to up-skill in a rapidly changing industry being transformed by emerging technologies. Learn how to be a Leader of Finance 2.0 and from senior thought leaders and experts on effective applications of AI in Finance.

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