This half-day intensive session will equip you with the techniques you need so you and your colleagues can thrive in your virtual workplace. You will learn how to: understand virtual-communication etiquette and tone; establish your message and choose the right channel; communicate key messages clearly; inform; update and persuade with your writing; avoid misunderstandings and defuse conflict; run engaging meetings and collaborate effectively online; use workflows that maintain the flow of information; understand and work with different social styles. Pre-course analysis identifies your dominant social style; and post-course access to The complete business writer e-learning will reinforce what you learn.
At Emphasis, we know that business writing is something that, worldwide, millions of people struggle with. So we’ve made it our mission to help them.
Since we set out in 1998, we’ve helped more than 50,000 people write better documents, email and web content – mainly through the 5,000 courses that we’ve run for organisations across the globe.
Because we are specialists, we can create bespoke in-company courses in any area of written communication, from how to reply to a complaint email through to how to write a bid for a national rail franchise. Our in-house team of experts includes specialists in report writing, preparing speeches for senior executives and writing English for speakers of other languages.
