Emotional Intelligence

Training Course • First Thought Training

About the CPD course

Emotional intelligence (EI) or emotional quotient (EQ) is the capability of individuals to recognise their own and other people's emotions; to discriminate between different feelings and label them appropriately; to use emotional information to guide thinking and behaviour; and to manage and/or adjust emotions to adapt environments or achieve one's goal/s. Knowledge of these skills within medicine is crucial for any successful interaction with other people. This programme explores the possibilities of using advanced communication within a healthcare setting; giving individuals insight and confidence in their interaction with others and adding another communicative string to your bow.

CPD Provider

First Thought Training

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First Thought Training

First Thought Training has a wealth of experience working with NHS Trusts and other healthcare organisations. We offer dedicated support in the development and delivery of focused and measurable training and a diverse range of professional training courses to the health and social care sector.