Outstanding Customer Service for Nannies and Chaperones
Training Course
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Flying Tots Childcare
About the CPD course
This training program will help participants build communication; problem-solving; customer interaction; and professional etiquette skills essential for delivering exceptional service. It emphasises CPD protocols for continuous improvement in professional roles. You will study conflict resolution; trust-building strategies; safeguarding principles to ensure child safety and time management. Additionally; you will learn to communicate effectively and professionally with children and families in various settings while managing challenging conversations with empathy and patience. Participants will also develop flexibility; adaptability; confidence; and resilience to thrive in dynamic childcare environments.
Flying Tots is a nanny service you can trust that resolves your childcare issues, accommodating your needs. Over the last ten years, we have built an enviable reputation, committed to a unique professional service, providing experienced nannies, babysitters, and mothers’ support.
