About the CPD course
This online training course looks at appraisals, feedback, and motivating; empathy, coaching, and asking questions; disagreements, confrontations, and complaints; criticism, assertion, negotiation, and persuasion; and non-verbal communication.

High Speed Training
High Speed Training provides a varied range of over 150 user-friendly, online training courses. Specialising in food safety, health and safety, safeguarding and business, our eLearning courses are built in-house by a team of authors and designers dedicated to producing online courses that make learning as simple as possible, whilst ensuring that there’s no compromise on the knowledge shared.
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