CPD Courses

The Use of Positive Language

Online Course iAM Compliant t/a iAM Learning

About the CPD course

To keep customers happy and ensure they’re dealt with effectively; you need to use positive language. This course will help you understand why positive language is so important and which key words and phrases to use or avoid to keep everyone happy. No magic wands required.

CPD Provider

iAM Compliant t/a iAM Learning

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iAM Compliant t/a iAM Learning

iAM Compliant t/a iAM Learning

Our course designers use high-end animation, lovable characters and captivating stories to make even the most serious subjects appealing and unforgettable. Collections include Health & Safety, Compliance, Mental Health & Wellbeing, Cyber Security and Soft Skills. Transform the way your workforce trains and retains. What are you waiting for?

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