Understanding the Problem Gambler

iGaming Academy’s Understanding the Problem Gambler course is a standalone module that forms part of the Player Protection suite of training. This bite-sized module aims to enhance employees' understanding of problem gamblers. It introduces the concept of the gambling spectrum and sheds light on the characteristics that define each stage. Employees will learn how specific individuals; exposed to certain vulnerability factors; can increase their susceptibility to developing gambling issues; alongside understanding the role impulsivity plays in their decision-making processes. Additionally; the course addresses the commonly overlooked aspect of VIP players in these scenarios.