Conflict conversations are perhaps some of the most challenging conversations for most of us. To such an extent that many of us do whatever we can to avoid them. Yet we know that they are also the most important conversations. In this course we:;Identify the types of conversations that we find difficult; Understand the barriers to effective communication; Have strategies to build rapport with others; Develop powerful listening skills; Understand the role that perception plays in healthy conversations; Understand powerful questioning techniques; Understand the structure to follow for a non-judgemental conflict conversation.
Leadership speaker, Kul Mahay, served for 3 decades in the UK police service – two of those as a leader. His passion for leadership led him to undergo several coaching qualifications and now he has been coaching leaders for over 20 years.
Speaker Kul Mahay, works with a global client base of business owners and senior leaders, using his unique and intensive style of ‘Immersion Coaching’. He coaches, speaks and trains on the art of leadership as well as how to create empowered workplace cultures.
Kul Mahay’s personal coaching client base spans around the globe. He has worked with police forces, universities, fire services, as well as the oil industry in the UK, UAE, Qatar, India and Ukraine. With over 30 years of experience in Leadership training, we here at Ignite Your Inner Potential offer a range of services devoted to achieving quality training and coaching.
