An Introduction to Trauma Informed Business Continuity and Crisis Management

An introduction to trauma informed business continuity and crisis management: key to achieving both individual and organisational resilience is the need for a 'people aspects' approach. Failure to invest in the people aspect could be damaging to both the individual and organisation in terms of staff wellbeing and welfare; retention; effectiveness and organisational reputation. This one-day course designed for managers and front-line emergency responders will enable attendees to understand different types of trauma; the impact on brain development and subsequent behaviour and operationalise a trauma informed approach to both to individuals they are dealing with and to themselves.