Customer Service

Online Course • Knowledge Door

About the CPD course

This online customer service course is perfect for those who want to kickstart their career as a customer service agent. This course will introduce you to the key concepts of customer service and help you understand all the fundamental aspects of it. This flexible online course will also help you know the hits and tips required to excel as a customer service agent. This customer service course will also help you explore your own experience of being a customer and understand what your customers expect from you. This flexible online course will also explain how to meet and greet your customers and also help you enhance your telephonic skills. By the end of the course; you will strengthen communication skills; persuasive speaking skills; patience; self-control; empathy and more to become a professional customer service executive.

CPD Provider

Knowledge Door

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Knowledge Door

At Knowledge Door, we provide a wide range of internationally recognised qualifications to industry standards, developed and supported by teaching and professional experts. Our professional qualifications address skills gaps and teach skills and knowledge that bring value to businesses. But, we aren’t just focused on direct career advancement. We know that learning, no matter what it is, creates a foundation for personal development, so we offer a wide-ranging choice of subjects.