Managing Difficult Conversations in Performance Management
Online Course
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Learning Pool
About the CPD course
Performance management is of the utmost importance to the modern organisation; helping to align the objectives and development of individual workers to overall organisational goals. A key aspect of the process is; of course; tackling poor performance. This module is aimed at those (or those that aspire to be) in a managerial position. It deals with the difficult and challenging conversations that can arise when a team-member isn't performing to standard. We demonstrate how to spot early warning signs; take pre-emptive informal steps; provide support and; ultimately; how to move to formal processes.
Learning Pool’s expert team creates the content and technology solutions that engage and empower modern learners around the world. We have an unrivalled track record for helping public and private sector customers deliver practical learning outcomes that are tailored to the unique needs of more than 3 million learners in 21 countries. Learning Pool’s award-winning support encompasses unlimited and end-user support, a dedicated Learning Consultant and access to an online training academy, helping you get the most out of the service provided.
