Communicating Effectively

It's impossible to make a difference to an individual's life without being able to communicate with them. Not all health and social care workers have the range of verbal; non-verbal; behavioural communication skills or awareness of them in others to communicate effectively. This SCTV training resource gives active guidance on what those skills are; how to develop them and continuously improve effective communication skills. It's one of those "come back to again" programmes that adds something to the worker's skill set each time; contributing to the well being of those they support.