About the CPD course
Communication involves effort from both the sender and the receiver. It can be fraught with error; with messages being misinterpreted by the receiver. This course takes the mystery out of transferring information and helps you to communicate effectively. Areas covered include how and why we communicate; how miscommunication happens; how the physical environment can affect the process; active and listening skills; difficult situations and confidentiality.
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Redcrier Publications
Redcrier Training Solutions work with care organisations to build training packages that are really flexible so that the training can be built around your person centered approach. Redcrier design Training Solutions to help with compliance, competency and improve staff performance. With our accredited training you can evidence how your staff have developed.
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