Effective Communication to Calm Confrontations

Literature • The Access Group

About the CPD course

Good communication skills are essential in resolving difficult conversations. Knowing what to say and how to say it can make the difference between creating understanding or fueling an argument.

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The Access Group

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The Access Group

The Access Group is a leading provider of business management software to mid-sized UK and Asia Pacific organisations. It helps more than 47,000 customers across commercial and not-for-profit sectors become more productive and efficient.