When things go wrong in a healthcare setting it is important to find out why. This course will demonstrate how an investigation should be structured and carried out. Delegates will learn the principles of planning an investigation; recovering evidence and interviewing witnesses. Incorporated in the learning is adopting a root cause analysis approach to finding out what happened. The qualification covers the following topics: The principles of investigating adverse incidents; The initial review of an adverse incident; Investigating an adverse incident; Investigative questioning and interviews; Root Cause Analysis (RCA); Completing an investigation.
Having worked at senior levels in UK police forces, the team at Sancus has in-depth experience of leading complex investigations. We have been involved in a vast number of cases and our broad spectrum of experience gives us the ability to tailor an exclusive investigation training programme to meet the specific needs of your organisation. The management team at Sancus has enormous experience of legal investigations and has used this experience to design and present exclusive and practical Investigation Skills Training. The directors of the company are all former UK Senior Investigating Officers with more than sixty years police experience between them. Find out more about our management team.