South Tees Hospitals NHS Foundation Trust
About the CPD course
Quality Improvement (Q.I) novice level is an introductory session to change concepts and change management. The workshop will introduce candidates to a number of quality improvement principles and the PDSA tool. Which is a fast packed trial and error to tool to understand change impact. The session closes with an exploration of organisational culture. Where candidates get chance to assess their own responses to change over 4 measured domains. The session concludes with a number of tools designed to overcome change resistance and help move a team forward through change.
South Tees is the largest hospital trust in the Tees Valley serving the people of Middlesbrough, Redcar and Cleveland, Hambleton and Richmondshire and beyond.
The trust runs The James Cook University Hospital in Middlesbrough and the Friarage Hospital in Northallerton. It also runs community services in Hambleton and Richmondshire, Middlesbrough and Redcar and Cleveland. It provides a range of specialist regional services to 1.5million people in the Tees Valley and parts of Durham, North Yorkshire and Cumbria, with a particular expertise in heart disease, trauma, neurosciences, renal services, cancer services and spinal injuries.