Customer Service

Online Course • Study Plex

About the CPD course

This online customer service course is perfect for those who want to kickstart their career as a customer service agent. This course will introduce you to the key concepts of customer service and help you understand all the fundamental aspects of it. This flexible online course will also help you know the hits and tips required to excel as a customer service agent. This customer service course will also help you explore your own experience of being a customer and understand what your customers expect from you. This flexible online course will also explain how to meet and greet your customers and also help you enhance your telephonic skills. By the end of the course; you will strengthen communication skills; persuasive speaking skills; patience; self-control; empathy and more to become a professional customer service executive.

CPD Provider

Study Plex

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Study Plex

Study Plex is a company focused on providing a range of learning and development opportunities, to entertain and educate our learner base through the use of modern learning technology. We work with a range of instructors who have a serious passion for delivering their industry experience and providing invaluable training opportunities. Our goal is simple – to provide excellent quality training materials, presented in the most engaging and informative way possible. This, we feel, is the path to providing genuine knowledge which can then be practically applied in the real world.