Strategic Harmony: Building Confidence and Assertiveness for Constructive Conflict Management
Training Course
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Susan Armstrong, Training & Development
About the CPD course
Conflict is part of being human; and due to the way we communicate; unavoidable. But conflict whether within teams or with other teams and departments can slow down productivity and innovation. We need a way to engage in conflict more productively; and with confidence. This program is for Financial; Technical; and Project Management Professionals to help individuals and teams develop their confidence and assertiveness to be able to productively manage conflict.
Harnessing the ‘Power of Belief’ to accelerate performance, Susan Armstrong is a leading authority in Practical Emotional Intelligence. Regularly featured in the media, having transcended her own life of homelessness, Susan has established a reputation with many of the World’s best-known companies and brands for “lighting a fire” of confidence, purpose and high achievement amongst their leaders and employees.
Today, Susan works with household names to teach leaders at all levels how to harness the power of belief to become more authentic, and develop the skills to engage, motivate and inspire exceptional performance in their most important asset – their people.
