Principles Of Customer Service Knowledge

Online Course • The Skills Network

About the CPD course

Aims to encourage learners to develop their understanding of customer service. This qualification is ideal for those candidates who wish to learn about areas such as employee rights, career pathways in customer service, communicating with customers, promoting goods and services and working as a team

CPD Provider

The Skills Network

The Skills Network is a leading provider of training and consultancy. Our high quality learning resources provide a flexible and individual approach to studying. Our resource packs have been created by a team of sector specialists and have been endorsed and commended by the relevant awarding body.