About the course
Aims to encourage learners to develop their understanding of customer service. This qualification is ideal for those candidates who wish to learn about areas such as employee rights, career pathways in customer service, communicating with customers, promoting goods and services and working as a team
The Skills Network
The Skills Network is a leading provider of training and consultancy. Our high quality learning resources provide a flexible and individual approach to studying. Our resource packs have been created by a team of sector specialists and have been endorsed and commended by the relevant awarding body.Want to learn more?
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