Anger Management – Understanding Anger

Training Course • The University of the South Pacific

About the CPD course

Anger is a universal experience. Dogs get angry; bees get angry; and so do humans. You don’t have to be a psychologist to know that managing anger productively is something few individuals; organizations; and societies do well. Yet research tells us that those who do manage their anger at work are much more successful than those who don’t. The co-worker who can productively confront his teammate about his negative attitude increases his team’s chance of success as well as minimizes destructive conflicts. The customer service agent who can defuse the angry customer not only keeps her customers loyal but makes her own day less troublesome. This one-day workshop is designed to help give you and your organization that edge.

CPD Provider

The University of the South Pacific

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The University of the South Pacific

The University of the South Pacific, as one of two regional universities in the world, is supported by 12 Pacific Island Countries - Cook Islands, Fiji, Kiribati, Marshall Islands, Nauru, Niue, Samoa, Solomon Islands, Tokelau, Tonga, Tuvalu and Vanuatu. The University graduated its first cohort of 32 students in 1971 and during the intervening years over 44,000 graduates have successfully completed their studies. Today the university has an enrolment of over 29,000 students studying in all 12 countries and 14 Campuses. This regional composition of the staff and students, augmented by colleagues and students from outside the Pacific region, gives the university a healthy diversity of nationalities, religions, cultures, ethnic groups and languages.