Digital transformation and change management

In a rapidly evolving and ever-changing world; change management and digital transformation have become essential elements for the success of organizations and achieving sustainable competitiveness. In this context; this training addresses how to deal with change in the work environment; and how to lead digital transformation effectively that contributes to improving performance and increasing efficiency. We will review the tools and strategies needed to successfully manage change; and how to overcome resistance to change in individuals within organizations. We will also learn about the key concepts of digital transformation; its impact on business processes; customer experience; and business models.