Training Professionals International Firm
About the CPD course
There are certain customer service skills that every employee must master if they are forward-facing with customers. Without them; you run the risk of finding your business in an embarrassing customer service train-wreck; or you'll simply lose customers as your service continues to let people down. This event covers the 15 most-needed skills to master this incredibly important position
TPI, is recognized as one of the Leading International Professional Consulting Firms in the world and it's reputation dominates the Carribbean market. Our team of specialized consultants, faciliatators, experts & speakers provide diverse organizations with services that support their advancment as a leearning organization. OUR MiSSION: To promote and support employee development and organizational effectiveness by providing high-quality educational training programs and organizational services.