CPD Courses
See the latest IT Support Services CPD courses from the Information Technology industry
Showing 48 of 4,634 results
It Support Services
Virtual Availability as a Manager
The Access Group
Julie Hogbin talks about how Managers and Leaders can manage their availability when operating virtu...
Online Course
It Support Services
Supporting Employees with Chronic Illnesses
The Access Group
Learn practical steps to create a culture of inclusivity and support for the growing number of emplo...
Online Course
It Support Services
Business Intelligence for Business Analysts
The Access Group
The journey into business intelligence for the business analyst is through the lens of the business...
Literature
It Support Services
Explaining Marketing to Grank: an Alien
The Access Group
Ever wondered about Aliens and Marketing? Maybe not at the same time. Well; this eBook bridges that...
Literature
It Support Services
Leading Ambidextrous Organizations – Part 3
The Access Group
As organizations exploit the marketplace; they stop exploring and learning in critical ways that gua...
Literature
It Support Services
Principles and Methods of Duty of Care
The Access Group
This book complements the first and second parts of Duty of Care and describes the principles; contr...
Literature
It Support Services
The Hybrid Team - New Capacities
The Access Group
Leading a high performing hybrid team requires new capacities and competencies. A companion to “The...
Literature
It Support Services
Drink Spiking
The Access Group
Drink spiking occurs when alcohol and/or another drug is placed in a person’s drink without their kn...
Online Course
It Support Services
Brand & Reputation
The Access Group
Brand and reputation are vitally important to the success of an organisation. This module explores t...
Online Course
It Support Services
Data Protection: Privacy at Work
VinciWorks
This course combines the latest in policy and law with best practice guidelines for data protection....
Online Course
It Support Services
Masterclass 2: Practice Readiness Module 4 - Effec...
Sage
Price consistently and end scope creep. Confidently charge what you are worth and be highly valued b...
Online Course
It Support Services
Expert Talk: Business Decision Making
The Access Group
How many times have you made a poor business decision and later thought; “I should have listened. My...
Online Course
It Support Services
Getting Back to the Office
The Access Group
Julie Hogbin talks about some of the considerations that Leaders; Managers and Staff need to conside...
Online Course
It Support Services
Introductions and Endings
The Access Group
This talk will explore all you need to know to say hello on a high; and goodbye with glory.
Online Course
It Support Services
Micro Talk: Understanding Buyers Part 2
The Access Group
Is the way that you sell matched to how your buyers make their purchasing decision? Learn how to tap...
Online Course
It Support Services
Virtual Body Language
The Access Group
Virtual Body Language has become the new must have skill to use and understand from business to educ...
Online Course
It Support Services
Sustainable High Performance
The Access Group
Learn how to boost your performance and achieve your goals with the right mindset and mental stamina...
Online Course
It Support Services
Business Management
The Access Group
This book provides an insight into the working of the process of business management and is likely t...
Literature
It Support Services
Face the Future
The Access Group
Disruption is all around. How do you disrupt yourself before you are disrupted? Let “FACE THE FUTURE...
Literature
It Support Services
Leading By Example
The Access Group
The first; and most fundamental; behavioural trait of a leader is to set a good example for others t...
Literature
It Support Services
Principles and Practice of Management
The Access Group
This book provides an insight into the principles and practice of modern management; and will be use...
Literature
It Support Services
The Hybrid Team - New Competencies
The Access Group
Leading a high performing hybrid team requires new capacities and competencies. A companion to “The...
Literature
It Support Services
Drugs Awareness
The Access Group
Drugs Awareness aims to provide learners with a general awareness of drugs and prepare those working...
Online Course
It Support Services
Caring for Vulnerable Customers
The Access Group
Caring for vulnerable customers is a cornerstone of customer and client care in modern corporate cul...
Online Course
It Support Services
GDPR: The Basics
VinciWorks
This course is a short overview of the key changes to data protection due to the introduction of the...
Online Course
It Support Services
Customer Service Training
GoSkills Ltd
In this online course you will discover the 7 essentials to excellent customer service to maintain h...
Online Course
It Support Services
Masterclass 3: Client Readiness Module 1 - The Cli...
Sage
Taking control of MTD together. What clients want vs what clients need. Make every interaction count...
Online Course
It Support Services
ISO/IEC 27001:2022 Information Security Management...
CFE Certification
Our one-day Lead Auditor Transition Training has been prepared for those who already have a lead aud...
Training Course
It Support Services
Expert Talk: Business Digitalization
The Access Group
Learn how your relationships with data; customers; competition; value; and innovation change in the...
Online Course
It Support Services
Getting Back to the Office After the Lockdown
The Access Group
Learn about the practical; social and business implications of bringing staff back into the workplac...
Online Course
It Support Services
Intuitive Eating and Mindfulness
The Access Group
Andrea Zimmering describes the basics of intuitive eating and mindfulness; as well as the benefits t...
Online Course
It Support Services
Micro Talk: Understanding Buyers Part 3
The Access Group
Rapport is a great skill for a sales consultant to build; and if you can do it with integrity then y...
Online Course
It Support Services
Virtual Communication
The Access Group
Developing relationships helps facilitate effective virtual communication. According to Amy Freshman...
Online Course
It Support Services
It Support Services
Business Manners
The Access Group
How to navigate the world of business in a mannerly way and immediately engage with your colleagues...
Literature
It Support Services
Facilitation Skills
The Access Group
Letting people act is; for traditional managers; a frightening concept and brings with it the fear t...
Literature
It Support Services
Leading From The Middle
The Access Group
A key resource for aspiring leaders; it contains learning exercises and information for middle manag...
Literature
It Support Services
Principles for Success
The Access Group
Does money equal success or does it come down to luck? What are success habits and mindsets?
Literature
It Support Services
The Hybrid Work Model
The Access Group
The book focusses on the benefits and drawbacks of the Hybrid model. There are roles which need to b...
Literature
It Support Services
Effective Time Management
The Access Group
Being a manager comes with a lot of responsibility and often includes juggling multiple tasks at one...
Online Course
It Support Services
Communicating with Respect
The Access Group
Communication with customers is the cornerstone of any business; whether in writing like an email or...
Online Course
It Support Services
GDPR: An American Perspective
VinciWorks
This course is a short overview of the key changes to data protection due to the introduction of the...
Online Course
It Support Services
Masterclass 3: Client Readiness Module 2 - Be High...
Sage
Tackling the Fear of Repricing Clients. This might involve a difficult conversation. It may seem dau...
Online Course
It Support Services
Expert Talk: Business Etiquette
The Access Group
Business etiquette is important to keep in mind when conducting business. We will share with you the...
Online Course
It Support Services
Getting Started with Podcasting for Business
The Access Group
Are you starting a podcast for your business? Learn what it takes to get started podcasting; why it'...
Online Course
It Support Services
Is Talent Intelligence Emotional Intelligence?
The Access Group
Success for your employee talent resides in mastering the requisite knowledge; skills and mastering...
Online Course
It Support Services
Micro Talk: Understanding Buyers Part 4
The Access Group
The modern-day buyer has changed. Have you? They are more advanced and sales savvy than ever before....
Online Course
It Support Services
Virtual Employee Recognition
The Access Group
How can you give recognition through virtual means? Employee expectations; 3 key areas to master and...