CPD Courses
See the latest IT Support Services CPD courses from the Information Technology industry
Showing 48 of 4,638 results
It Support Services
Micro Talk: Problem Solving and Innovation
The Access Group
Discover how to use the “5 Why” approach to solve problems or how to analyse a specific situation.
Online Course
It Support Services
The Violence of the Customer Experience Economy
The Access Group
The biggest problem in CX today is linking it to profits. Learn how you can leverage your data to im...
Online Course
It Support Services
Organisational Resistance
The Access Group
In this session we will cover a multi-faceted view of organisational resistance. Through a structure...
Online Course
It Support Services
Being Your Best at All Times
The Access Group
Discover all you need to know about stress and its impact on every area of your life and fibre of yo...
Literature
It Support Services
Excel 2010 Introduction: Part I
The Access Group
Excel 2010 is a powerful spreadsheet application that allows users to produce tables containing calc...
Literature
It Support Services
Introduction to Customer Journey Mapping
The Access Group
Customer Journey Maps are paramount for successful customer-centric business optimisation. This eBoo...
Literature
It Support Services
Portfolio Theory and Investment Analysis
The Access Group
This book evaluates the origins of Modern Portfolio Theory (MPT) as a guide for further study.
Literature
It Support Services
It Support Services
Your Assertive Development Journey
The Access Group
There is a growing realisation that for organisations to thrive in today’s marketplace there are a n...
Literature
It Support Services
Flexible Leadership
The Access Group
Although its important to select a leadership style that works best for you; its recommended that yo...
Online Course
It Support Services
Drugs and Alcohol at Work
VinciWorks
This course highlights the responsibilities around and consequences for alcohol and drug use in the...
Online Course
It Support Services
Hiring effectively
THRIVE Learning
Hiring is a crucial part of management. In this module; we explain how to avoid the pitfalls of hiri...
Online Course
It Support Services
Understanding other cultures
THRIVE Learning
Are you culturally aware? Find out what you can do to better understand other cultures and how this...
Online Course
It Support Services
Employee Experience Tips to Accelerate Careers
The Access Group
We discuss 5 stages of employee experience and tips for understanding how to navigate these stages t...
Online Course
It Support Services
Expert Talk: What is Blockchain
The Access Group
Blockchain is a decentralized digital ledger for recording transactions across many computers so tha...
Online Course
It Support Services
In Focus: The Importance of Lifelong Learning
The Access Group
Joe Pulichino – Senior Manager; Professional Standards Training at T-Mobile – discusses what he sees...
Online Course
It Support Services
Micro Talk: Project Management
The Access Group
Each project has its own risks. Discover how to identify and manage these risks within a project.
Online Course
It Support Services
The good; the gut and the gluten
The Access Group
Gluten - just the latest dietary trend or is there something more to it? The intestine is the key or...
Online Course
It Support Services
Organising Yourself Remotely
The Access Group
Working from home has been the experience of many during the pandemic. Many now do it regularly and...
Online Course
It Support Services
Believe it! You are Good Enough
The Access Group
Recognising the overwhelm caused by our negative voice helps to create an alternative that brings co...
Literature
It Support Services
Excel 2010 Introduction: Part II
The Access Group
In the second part of the Excel 2010 introduction series you will learn more about printing; names a...
Literature
It Support Services
Introduction to Data Visualization
The Access Group
Data visualization simplifies the process of analyzing data. Learn about the main types of visualiza...
Literature
It Support Services
Positive Change
The Access Group
Practical; proven approaches and techniques to coping with change and to planning; implementing and...
Literature
It Support Services
The Coach's Guide to the Drama Triangle
The Access Group
This is about the Drama Triangle; a psychological theory that sheds light on our relationships and i...
Literature
It Support Services
Your Boss: Sorted!
The Access Group
An antidote to discontentedly putting up with things; the book can be your first step to a better fu...
Literature
It Support Services
Giving & Receiving Feedback
The Access Group
This module will explore the four main work climates: comfortable; stressful; apathetic and high per...
Online Course
It Support Services
Asbestos Awareness
VinciWorks
The message in this course is that all asbestos is dangerous if disturbed; but that the risk can be...
Online Course
It Support Services
Phishing Awareness
EssentialSkillz
Phishing Awareness: An e-Learning course designed to make sure employees can recognise phishing atta...
Webinar
It Support Services
Project management
THRIVE Learning
Project management is a lot more day-to-day than you might think. In this module; we'll learn techni...
Online Course
It Support Services
Get more active
THRIVE Learning
This lively animation provides you with simple; easy tips on how to include more exercise in your ev...
Online Course
It Support Services
Employee Experience for Culture Improvement
The Access Group
Are there practical ways that can improve employee experience? Yes; the employee experience is key t...
Online Course
It Support Services
Expert Talk: What is a Pitch
The Access Group
This Expert Talk presents the practical tools to deal with a short; time pressured pitch.
Online Course
It Support Services
In Focus: The Inter-Cultural Training Partner
The Access Group
Nozomi Morgan helps U.S. CEO's in Japanese companies conquer the challenges they face on a daily bas...
Online Course
It Support Services
Micro Talk: Project Management Processes
The Access Group
Do you kick off your projects in the right way? Learn the specific steps to take in this initial pro...
Online Course
It Support Services
The right nutrition for health and success
The Access Group
Nutrition plays a significant role in shaping our health; accounting for approximately 75-80% of its...
Online Course
It Support Services
Overcoming Good Girl Syndrome
The Access Group
Change your anxious thinking; silence the 'inner critic' and harness your imagination to release you...
Online Course
It Support Services
Best Practices in Managing Virtual Teams
The Access Group
What does it take to be a virtual leader? In this book; you will learn how to successfully lead a te...
Literature
It Support Services
Excel 2013 Core: Advanced
The Access Group
This user guide will introduce you to some of Excel’s more complex functionality. Specifically when...
Literature
It Support Services
Introduction to Engineering
The Access Group
This book reveals the realities of the engineering function; with its fundamental requirements; to a...
Literature
It Support Services
Positive Psychology
The Access Group
This handbook introduces the readers to the interesting and very relevant science of Positive Psycho...
Literature
It Support Services
The Coach’s Handbook
The Access Group
This manual contains a step-by-step process to enable you to run a series of 10 coaching sessions fo...
Literature
It Support Services
Your Brand: Your Treasure
The Access Group
The book explains the complex world of brands; from the parameters of identity; notoriety and reputa...
Literature
It Support Services
Hiring Right First Time
The Access Group
Designed to help interviewers with the hiring process; this module covers how to prepare for an inte...
Online Course
It Support Services
Emergency First Aid Awareness
VinciWorks
This course covers some of the key topics outlined in an Emergency First Aid at Work (EFAW) course t...
Online Course
It Support Services
CPD Certified ISO/IEC 9001:2015 Lead Auditor
CFE Certification
On this course you’ll learn the principles and practices of effective quality management system audi...
Training Course
It Support Services
Certified Cyber Risk Officer
International Cyber Threat Task Force - ICTTF
The course equips students with a comprehensive understanding of cyber risk management. The syllabus...
Online Course
It Support Services
Managing stress
THRIVE Learning
Dealing with stress and making sure it doesn't negatively impact your life is as important as ever....
Online Course
It Support Services
Social Value in Bidding
Proactis Tenders
Social value answers in tenders are increasingly being allocated higher weightings. As an organisati...