CPD Courses

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See the latest IT Support Services CPD courses from the Information Technology industry

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It Support Services

Masterclass 3: Client Readiness Module 1 - The Cli...

Sage

Taking control of MTD together. What clients want vs what clients need. Make every interaction count...
Online Course
It Support Services

Expert Talk: Business Digitalization

The Access Group

Learn how your relationships with data; customers; competition; value; and innovation change in the...
Online Course
It Support Services

Getting Back to the Office After the Lockdown

The Access Group

Learn about the practical; social and business implications of bringing staff back into the workplac...
Online Course
It Support Services

Intuitive Eating and Mindfulness

The Access Group

Andrea Zimmering describes the basics of intuitive eating and mindfulness; as well as the benefits t...
Online Course
It Support Services

Micro Talk: Understanding Buyers Part 3

The Access Group

Rapport is a great skill for a sales consultant to build; and if you can do it with integrity then y...
Online Course
It Support Services

Virtual Communication

The Access Group

Developing relationships helps facilitate effective virtual communication. According to Amy Freshman...
Online Course
It Support Services

Teams Introduction

The Access Group

Teams Introduction Video
Online Course
It Support Services

Effective Time Management

The Access Group

Being a manager comes with a lot of responsibility and often includes juggling multiple tasks at one...
Online Course
It Support Services

Communicating with Respect

The Access Group

Communication with customers is the cornerstone of any business; whether in writing like an email or...
Online Course
It Support Services

GDPR: An American Perspective

VinciWorks

This course is a short overview of the key changes to data protection due to the introduction of the...
Online Course
It Support Services

Masterclass 3: Client Readiness Module 2 - Be High...

Sage

Tackling the Fear of Repricing Clients. This might involve a difficult conversation. It may seem dau...
Online Course
It Support Services

Expert Talk: Business Etiquette

The Access Group

Business etiquette is important to keep in mind when conducting business. We will share with you the...
Online Course
It Support Services

Getting Started with Podcasting for Business

The Access Group

Are you starting a podcast for your business? Learn what it takes to get started podcasting; why it'...
Online Course
It Support Services

Is Talent Intelligence Emotional Intelligence?

The Access Group

Success for your employee talent resides in mastering the requisite knowledge; skills and mastering...
Online Course
It Support Services

Micro Talk: Understanding Buyers Part 4

The Access Group

The modern-day buyer has changed. Have you? They are more advanced and sales savvy than ever before....
Online Course
It Support Services

Virtual Employee Recognition

The Access Group

How can you give recognition through virtual means? Employee expectations; 3 key areas to master and...
Online Course
It Support Services

Test Virtual Classroom Feature: Polls

The Access Group

Testing our new feature for the Virtual Classroom Webchat.
Online Course
It Support Services

Emergency First Aid Awareness

The Access Group

Aimed at those responsible for emergency first aid in their workplace; this course aims to help thos...
Online Course
It Support Services

Customer Service Essentials

The Access Group

In this module; you will examine what customer service is; what impact it has on organisations and h...
Online Course
It Support Services

California Privacy Rights Act (CPRA)

VinciWorks

The California Privacy Rights Act (CPRA) protects the data privacy of consumers in the State of Cali...
Online Course
It Support Services

Masterclass 3: Client Readiness Module 3 - Effecti...

Sage

Building a thriving accountancy practice relies on consistently attracting; winning and keeping clie...
Online Course
It Support Services

Expert Talk: Business Overwhelm

The Access Group

Business overwhelm shows up differently depending on your personality type. We’ll help you identify...
Online Course
It Support Services

Getting Your Body on Side When Losing Weight

The Access Group

Exploring why our bodies do not always respond when we decide we want to lose weight and how to hack...
Online Course
It Support Services

Is There Only One Right Way?

The Access Group

Michael Millward and Paul Thomas; founder of the charity High Street Fitness and Wellness discuss a...
Online Course
It Support Services

Micro Talk: Understanding Cash and Capital; Part 1

The Access Group

See why looking at only the profit of a company may not tell you the whole story.
Online Course
It Support Services

Virtual Engagement for Successful Sales

The Access Group

Virtual engagement for successful sales depends on the level of preparation; focus; and ability to l...
Online Course
It Support Services

The 4 Pillars of Brilliant Leadership

The Access Group

Leadership seems to be more an art than science. How can someone who is on the journey of becoming a...
Online Course
It Support Services

Finance for Non-Financial Managers

The Access Group

Regardless of your role within an organisation; its important that you understand how well its perfo...
Online Course
It Support Services

Equality; Diversity; and Inclusion

The Access Group

Equality; diversity and inclusion are invaluable. Everybody in an organisation has a responsibility...
Online Course
It Support Services

Email Etiquette

The Access Group

This module explores sending and replying to emails. We will break down the technical terms and expl...
Online Course
It Support Services

HIPAA: Securing Health Information

VinciWorks

This course is designed for anyone required to understand the rules of the Health Insurance Portabil...
Online Course
It Support Services

Masterclass 3: Client Readiness Module 4 - Engagin...

Sage

Getting the MTD ITSA message through to clients is not an easy challenge. Create a communications pl...
Online Course
It Support Services

Expert Talk: CRM the Easy Way

The Access Group

CRM is a pain. You’ve been there; right? We get it. A CRM should make your life easier and more prod...
Online Course
It Support Services

Getting the Balance of Empathy in the Workplace

The Access Group

How do you get the balance of empathy right to create a win-win situation for employer and employee?...
Online Course
It Support Services

It All Starts With Fitness

The Access Group

Fitness can be a very black and white system: Only hard work will give you results. In this Micro Ta...
Online Course
It Support Services

Micro Talk: Understanding Cash and Capital; Part 2

The Access Group

Knowing how your costs behave is crucial when making decisions. Investigate how your cost could beha...
Online Course
It Support Services

Virtual Must be Part of Your Events Strategy

The Access Group

As live events return; experts remind us we still need a virtual events strategy. This expert talk f...
Online Course
It Support Services

The 5 Reasons You Can't Give Up Today

The Access Group

Manage your expectations and develop persistence as you gain a new perspective on how to achieve suc...
Online Course
It Support Services

Fire Safety Awareness

The Access Group

Fire safety is imperative to protect guests; team members and visitors in the hospitality sector. Pe...
Online Course
It Support Services

Handling Complaints

The Access Group

This course explores complaints and how they can help an organisation to improve and exceed customer...
Online Course
It Support Services

Data Privacy: Fundamentals

VinciWorks

This course provides all staff with a comprehensive overview of data privacy rules; policy; and legi...
Online Course
It Support Services

Masterclass 4: Deliver & Succeed Module 1 - Test &...

Sage

Test and measure success. The risks and opportunities to look out for. Know how to track; refine; im...
Online Course
It Support Services

Expert Talk: Career Planning

The Access Group

You’re not sure where to start when it comes to your career planning. This Expert talk: Career Plann...
Online Course
It Support Services

Getting the Best from Your Gen Z Team Members

The Access Group

Learn how to create psychological safety and get high engagement from younger workers by giving them...
Online Course
It Support Services

It Only Takes 1 Person to Start the Ball Rolling

The Access Group

Michael Millward and Tom Coleman a human rights lawyer at the Spectrum Institute in California discu...
Online Course
It Support Services

Micro Talk: Understanding Cash and Capital; Part 3

The Access Group

Knowing how your costs behave is crucial when making decisions. Investigate how your cost could beha...
Online Course
It Support Services

The 90 Minute Marketing Plan

The Access Group

Do you lack exposure; engagement; backlinks; traffic; signups or registrations for your products; se...
Online Course
It Support Services

Fire Safety Awareness for Retail

The Access Group

Fire safety is imperative to protect customers; team members and visitors in the retail sector. Many...
Online Course