CPD - The CPD Certification Service

Health & Safety CPD Courses and Workshops Available

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  Business Development Tools and Techniques

  Virtual College

  This module is divided into two sections; section 1 considers what is meant by business development in a broad sense and the range of business development tools available to assist with... Read more

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  Collaborative Working Techniques

  Virtual College

  This module looks at how to collaborate successfully and tackles various problems and risks which make this a challenge.

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  Decision Making

  Virtual College

  This module looks at the various tools and techniques available to enable effective decision-making.

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  Giving Customers Information in Food Service

  Virtual College

  This course looks at the importance of the hospitality sector and the role of service staff in offering professional customer service; demonstrating good communication skills; and... Read more

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  Giving Constructive Feedback

  Virtual College

  This module covers various models for giving constructive feedback; measuring performance and listening.

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  Introduction to Emotional Intelligence

  Virtual College

  This course looks at emotional intelligence and having the ability to understand and manage your emotions and those of others around you.

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  Inclusive Behaviour and Unconscious Bias

  Virtual College

  This course demonstrates how the terms ‘equality’; ‘diversity’ and ‘inclusion’ can often be used interchangeably yet have different meanings. The... Read more

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  Making the Case for Change

  Virtual College

  Change is always needed in this modern and busy world. Companies should view change as part of an ongoing process and not a separate part of their business. This module covers the key... Read more

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  Management Reporting

  Virtual College

  A management report is a document which includes information to support the decision-making process within an organisation. Specifically; it presents; clarifies and identifies... Read more

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  Managing a Team

  Virtual College

  This module looks at the responsibilities and skills involved in managing team performance; in order to achieve the best outcome for your business.

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  Managing Change

  Virtual College

  Understanding the reasons; drivers and reactions to change is very important before starting to manage change. This module will enable you to plan for the implementation of change in... Read more

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  Operational Management approaches and models

  Virtual College

  Operational management is a multi-disciplinary field that focuses on managing all aspects of an organisation’s operations in order to produce a quality product or service. The... Read more

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