CPD - The CPD Certification Service

Public CPD Events in June 2018

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  An Introduction to Service Design for Local Government

  3rd Jun 2018 09:30 | LGiU

  An Introduction to Service Design for Local Government Local government services were designed for a different age for citizens with different expectations and for a different financial environment. Redesigning services with users and citizens at the core means that local government can gain a better understanding of the true impact of services people’s needs and how services can be delivered most effectively. Service design principles are gaining traction in central and local government alike and is well-used in the private sector but how can local politicians managers and strategists make the most of this discipline. This course will teach you the basics of service design where the skills will be useful in local government and how to get the most from in-house teams or external consultants. This will be an interactive session with plenty of opportunity for discussion and sharing experiences. We encourage you to bring potential challenges ready to discuss.

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  Police Governance Summit 2018

  6th Jun 2018 09:00 | CJS Event Solutions

  This first “Police Governance” Summit will focus on the decision-making processes within policing governance. Police governance has developed very considerably since PCCs were first elected six years ago – and not just as a result of the recent opportunity for PCCs also to take on fire governance. Increasingly; OPCCs undertake a considerable (and growing) range of policy-related work; plus are expected to deliver much speedier and more effective support and decision-making than their Police Authority secretariat forerunners. Organised with the support and guidance of leading police governance professionals; academics and stakeholders; this event explores key police governance challenges of the day.

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