
Downtime is everyone's problem: creating a culture of ownership for IT issues
online
Tuesday 10th November 2020
10:30am - 11:30am
Ensuring IT can operate smoothly and efficiently should always be at the top of any business’s priority list; and never more so than in the middle of the greatest change to working patterns in decades. What hasn’t changed in recent months are customer expectations: in the modern world; end-users expect a seamless; reliable and secure experience every time. If they don’t get it; they’ll move on; and relying on an overworked support desk – who may not even see the ticket for hours – to address the issue risks losing business. When a service goes down; who better to get it up and running than the person who built it?
Thank you for you enquiry.
Your CPD request has been sent to the relevant accredited CPD provider. We hope this is of help.
Click here to search for more CPD courses and events.
Kind regards
The CPD Service