CPD Events
Downtime is everyone's problem: creating a culture of ownership for IT issues
10 Nov 2020
About the event
Ensuring IT can operate smoothly and efficiently should always be at the top of any business’s priority list; and never more so than in the middle of the greatest change to working patterns in decades. What hasn’t changed in recent months are customer expectations: in the modern world; end-users expect a seamless; reliable and secure experience every time. If they don’t get it; they’ll move on; and relying on an overworked support desk – who may not even see the ticket for hours – to address the issue risks losing business. When a service goes down; who better to get it up and running than the person who built it?
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Incisive Media
Incisive Media is an award-winning business to business digital media and events business. We inspire, connect and inform through our market-leading brands. Working in our three core markets; financial services, enterprise technology and business sustainability, we provide analyst-grade insight, business intelligence and access to specialist networks of business professionals around the globe.
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