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This event took place on 18th July 2018, so you won't be able to enquire. They may run the event again in the future. Contact the member by visiting their profile using the 'Member Profile' link above.

The first day will focus on information collection/ data organisation and analysis. The second day of this interactive training will provide guidance on how to support staff and interview techniques. There will then be a root cause analysis case study.

De Vere West One Conference Centre
9-10 Portland Place