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This event took place on 16th January 2019, so you won't be able to enquire. They may run the event again in the future. Contact the member by visiting their profile using the 'Member Profile' link above.

The Utility Week Water Customer Conference will once again bring together leading customer experts and key stakeholders to share their insight and experiences in this rapidly evolving industry. Key topics to be addressed in 2019 include: the application of CMEX; digital transformation and effective customer engagement; behavioural changes & education of customers and customer performance of the non-domestic market. This programme has been designed to help you develop a continuously effective and trusted service that exceeds customer expectations. The UK water sector must develop innovative engagement strategies and keep up with customer service practices being delivered outside the industry.

Birmingham Conference & Events Centre
Hill Street
B5 4EW

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