It is important to have the tools to predict likely future issues within your team and to proactively manage stress and conflict when it does arise. We will help you learn the how to handle conflict and how to promote collaboration internally and externally. Attendees will learn pre-emptive tools that will prevent conflict from arising: with special consideration on team stress management. We will deliver the training in a practical and hands-on way: led by management and leadership professionals. The emphasis of the course will be on implementing conflict resolution techniques and strategies that managers and team leaders can effectively utilise when managing conflict in the workplace: with the aim of creating a collaborative and productive team environment.
Founded in 1992, the London School of Public Relations (LSPR) is a training and business development organisation that provides support to numerous multinationals, SMEs and NGOs in the UK and globally. Our primary mission is to provide courses that explain how brands can build reputational capabilities that help organisations to stay competitive and take advantage of the growing importance of social influence and public relations in the changing nature of business.