CPD Events

Managing Noise Complaints Online Training

21 Aug 2024

About the event

Attend Westminster Insight’s Managing Noise Complaints online training; led by Emma Foxall; former Deputy Housing Ombudsman; who will share guidance on how to prevent disturbance and improve your organisation’s response to noise complaints. This course will include case studies and best practice tips on the entire complaints process including: what qualifies as a noise complaint; planning an investigation; identifying sources of information; and listening to residents. We will discuss the Housing Ombudsman’s Spotlight on noise complaints- time to be heard report. We will consider the recommendations made for both landlords and residents in delivering positive resolutions to noise complaints.

CPD Provider

Knowledge Exchange Group

Send an enquiry

By submitting this form, you consent to CPD sending you email regarding your application.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Knowledge Exchange Group

Knowledge Exchange Group

Working across the public, private and third sector Knowledge Exchange Group contains four divisions providing you with everything you need to learn, train, develop and share expertise. We believe that knowledge is central to social and economic growth, and that through sharing information, best practice and innovative thinking we can help facilitate positive change. We do this by providing access to data, meaningful engagement with industry experts, influencers, academics, leading practitioners and thought leaders.

Want to learn more?

Similar CPD Events

Business

Emotional Intelligence and Effective Communication...

Knowledge Exchange Group

Emotional intelligence (EQ) can improve your communication by allowing you to stay calm under pressu...
27 Nov 2024
Healthcare & Medical

Understanding and Implementing the Serious Violenc...

Knowledge Exchange Group

This practical interactive online training course will provide you with guidance on how to best use...
25 Nov 2024
Business

Mental Health and Wellbeing across Wales Conferenc...

Knowledge Exchange Group

Improving mental health and wellbeing across Wales is a crucial public health challenge. Join us in...
20 Nov 2024
Healthcare & Medical

Women’s Health at Work Scotland Conference

Knowledge Exchange Group

Women have health concerns that will manifest throughout their working lives. 37% of women in Scotla...
Edinburgh,
20 Nov 2024