About the event
Attend Westminster Insight’s Managing Noise Complaints online training; led by Emma Foxall; former Deputy Housing Ombudsman; who will share guidance on how to prevent disturbance and improve your organisation’s response to noise complaints. This course will include case studies and best practice tips on the entire complaints process including: what qualifies as a noise complaint; planning an investigation; identifying sources of information; and listening to residents. We will discuss the Housing Ombudsman’s Spotlight on noise complaints- time to be heard report. We will consider the recommendations made for both landlords and residents in delivering positive resolutions to noise complaints.
Send an enquiry
Knowledge Exchange Group
Working across the public, private and third sector Knowledge Exchange Group contains four divisions providing you with everything you need to learn, train, develop and share expertise. We believe that knowledge is central to social and economic growth, and that through sharing information, best practice and innovative thinking we can help facilitate positive change. We do this by providing access to data, meaningful engagement with industry experts, influencers, academics, leading practitioners and thought leaders.
Want to learn more?
Similar CPD Events
Business
Tackling County Lines Digital Conference
Knowledge Exchange Group
With a renewed focus on building strong collaborations between police forces; local authorities; edu...
31 Jan 2025
Business
Curriculum For Wales: Progression and Assessment C...
Knowledge Exchange Group
wo years into the rollout of the new Curriculum for Wales; questions still remain around progression...
31 Jan 2025
Education
Alternative Provision Conference
Knowledge Exchange Group
Join us to hear about the next steps for Alternative Provision and strategies to improve AP service...
Newcastle,
30 Jan 2025
Business
Speaking and Presenting With Impact Online Trainin...
Knowledge Exchange Group
Learn how to adopt a healthy mindset and confident thought pattern in the lead-up to presenting and...
29 Jan 2025