About the event
Join our Introduction to Business Process Mapping online training to learn the fundamentals of process mapping using Universal Process Notation (UPN) and recognise the benefits of illustrating your process and functions from start to finish. Learn how to identify potential risks and control point gaps using your map to develop the best management strategies that will help you lead your team to succeed. Learn how to effectively communicate and ensure staff buy in; by clarifying roles; responsibilities; and the overall process; ensuring that everyone understands how their work fits into the bigger picture.
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Knowledge Exchange Group
Working across the public, private and third sector Knowledge Exchange Group contains four divisions providing you with everything you need to learn, train, develop and share expertise. We believe that knowledge is central to social and economic growth, and that through sharing information, best practice and innovative thinking we can help facilitate positive change. We do this by providing access to data, meaningful engagement with industry experts, influencers, academics, leading practitioners and thought leaders.
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