About the event
Join our Knowledge and Information Management in Housing online training course to explore how to proof and improve your data strategy; so that you can understand and meet the needs of your tenants more effectively. This interactive course covers key issues including: How to make the data collection easier for staff Using data to produce clear reports to inform decision-making Data quality for compliance and service improvement. Streamlining data and simplifying information to improve accuracy across teams. Benchmarking and using data to reduce backlogs and improve customer service. Take this opportunity to harness the power of your data and transform it into valuable insights.
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Knowledge Exchange Group
Working across the public, private and third sector Knowledge Exchange Group contains four divisions providing you with everything you need to learn, train, develop and share expertise. We believe that knowledge is central to social and economic growth, and that through sharing information, best practice and innovative thinking we can help facilitate positive change. We do this by providing access to data, meaningful engagement with industry experts, influencers, academics, leading practitioners and thought leaders.
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