Communication skills are strong predictors of success in the workplace and ensuring good relationships. Knowing your strengths and weaknesses in speaking and how to further develop the necessary skills can have a whole host of benefits in a person’s daily life and professional career. This CPD article will explain why good speaking skills are so important in the workplace, as well as the causes of poor speaking skills, and tips on how to improve them.
What are speaking skills?
Speaking skills can be defined as the ability to vocally communicate effectively. Speaking is something that everyone does to some extent or other. The average person might expect to converse thousands of words on any given day. At the very least, you need to find the right words, put them in the proper order, and pronounce them correctly so that you can be understood. Effective speaking means bringing together a range of different skills to communicate and make an impact. Other aspects like emphasis, cadence, and delivery are vital, too when it comes to your speaking skills.
Why are speaking skills important from a work perspective?
If you are applying for jobs or looking for a promotion with your current employer, you will almost certainly need to demonstrate good communication skills. Oral and written communication proficiencies are consistently ranked in the top ten desirable skills by employer surveys and research year after year.
It is clear that good communication skills are important in a job. They can enable you do your role more effectively, and they can help you work well with your co-workers. As an element of any professional career you will need to request information, discuss problems, give instructions, work and collaborate in teams, and interact with colleagues and clients. To achieve co-operation and effective teamwork, good human relations skills, such as speaking well, are essential.
Good speaking skills from an employer perspective can also create better relationships between departments, between colleagues and between staff and management. This can build a better business reputation, both for high-quality services, and as a place that’s great to work for.