Improving the customer experience for people with dementia

Training Course • Alzheimer's Society

About the CPD course

This course is designed to enable participants who interact with customers either on the phone or in a face to face setting to feel more confident and skilled in their approach to communicating with people with dementia. By ensuring that your organisation is providing the highest levels of customer service by catering for the needs of all customers you will be able to foster increased consumer loyalty and grow your current customer base.

CPD Provider

Alzheimer's Society

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Alzheimer's Society

We are the UK's leading dementia support and research charity, here for anyone affected by any form of dementia in England, Wales and Northern Ireland.