Privacy & Confidentiality

Training Course • Big Picture Training & Learning Design

About the CPD course

Community housing providers are responsible for collecting; storing and managing sensitive and confidential information for and about clients and stakeholders. This course explores the requirements; best practices and scenarios related to privacy; consent and confidentiality within an Australian and New Zealand social housing context. This workshop provides delegates the opportunity to review and reflect their current practice against best practice and legislation to ensure client privacy is maintained. The core objectives of this workshop are: The importance of client privacy and the relevant legislation; Information sharing; Understanding consent; Managing information requests; Putting privacy into practice.

CPD Provider

Big Picture Training & Learning Design

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Big Picture Training & Learning Design

At Big Picture Training, we have an audacious mission to be a first choice provider of first class, best practice training to the not for profit sector. With 30 years experience of operational management, training and leadership development for social housing providers in the UK and Australia, Big Picture offers bespoke and tailored e-learning solutions, on-line training, blended learning and face to face training workshops.